Regeneration Administrator

We’re looking for a Regeneration Administrator on a 2 year fixed term contract basis to provide administrative support to Regeneration colleagues (Regeneration Lead, Regeneration Coordinators and Regeneration Project Managers).

Reporting to the Regeneration Lead, you will work as a member of the wider regeneration team to assist with administration tasks on a range of regeneration housing projects. You will administer the procedures with regard to void homes, considering the health and safety aspects associated with empty properties. Arrange and monitor key tasks to ensure that the voids are safe and secure and can be demolished in a reasonable timescale by arranging asbestos demolition surveys, gas and electric meter removals and security fencing and void protection.

You’ll be raising / placing purchase orders on D365 finance systems and receipting orders following confirmation of good being received / services satisfactorily carried out, recording incoming invoices and processing for payment and maintaining costs information for each regeneration scheme. You’ll check council tax and utility bills and investigate queries in relation to invoices.

You’ll also be responsible for creating external mailing lists – customers, neighbours, stakeholders, interested parties for each regeneration scheme and maintaining with regular cross-referencing customer details to Active H to ensure details are accurate and up to date. Regularly preparing and mailing letters for general communications for each scheme – development surveys, ecology, arboriculture, ground investigation works and scheduling appointments for surveyors regarding customers/homeowners. Updating, printing and collating customer information packs and undertaking mail merges and mailing customer/resident letters for each regen scheme.

You will be helping customers by arranging disturbance items for customers (delivery of skips, fitting of carpets and arranging removals for customers). Sending new home cards and sending and receiving Home Loss Claim forms, distributing completed forms to relevant Regen colleagues upon receipt and monitoring and maintaining financial records of home loss/disturbance payments.

You will assist with updating regen files on SharePoint, support with scanning, filing and storage of documents on shared drives – particularly in relation to handovers of regen properties. We’ll want you to support the regeneration team by arranging and facilitating team and regeneration working group meetings for each scheme; preparing and circulating agendas and minute taking, ensuring action points are appropriately allocated.

As Regeneration Administrator, you will have:

Strong customer focus with a track record of successful delivery in an administrative service
Experience of providing a strong organised service to a range of colleagues and customers
Experience of working in a development or housing association setting is desirable but not essential.
Experience of working collaboratively, you will have experience of being a key part of a team.
Experience of working with a range of different stakeholders
Experience of working in a customer focused role with a solid track record of delivery in an administrative setting.
Good written, numeracy and verbal communication skills.
Organisation skills with the ability to juggle a varied workload
Confident in using emails, word, excel and other computer systems
A proactive and collaborative approach to the role
Ability to use own initiative and able to work independently but know when to escalate and seek advice
A flexible working attitude demonstrated reliability
A commitment to our DNA and be an ambassador for BromfordYour experience in previous roles could include housing coordinator, regeneration administrator, property coordinator, housing administrator and residential property coordinator, amongst others

A place to be you!

Being able to express yourself at work helps you connect with people and gives you the freedom to perform better at your job. We believe diversity helps drive success, so we want to build a culture where all our differences are celebrated. Everybody should feel that they belong and are able to bring their true, authentic selves to work. We want an organisation that reflects the communities and the people that we serve and if we can achieve this, we know that we will create an environment where everyone is included and can thrive.

Closing date for applications is 6th July at 1pm with interviews taking place 12th July 2022

If this sounds like you, you’ll feel right at home here. At Bromford we give both customers and colleagues the opportunity to realise their potential. In our team you’ll do incredible work and be rewarded for doing so. Not just in the smiling faces of the thriving communities that you help build, but in the trust, support, training, success and friendship you’ll find in our team.

If you can be bold, be honest, be you and be brilliant… you belong at Bromford. Apply now.

In addition to a competitive salary, we will offer you a fantastic benefits package. This includes; 27 days holiday (plus statutory bank holidays); a choice of defined benefit and defined contribution pension schemes; trust-based flexible working, and a £500 personal allowance to spend on your choice of things like private medical cover, dental treatment and gym membership. to see the full list.

Bromford Housing Group is committed to recruiting with care and safeguarding employees and customers, as a result we will carry out pre-employment checks. The nature of these checks will vary according to the role applied for, and may include details of current/previous employment, unspent criminal convictions, education and proof of relevant qualifications. We will also be asking for references for everyone who is offered employment with us which must cover the last two years. In addition to this, all employees will be asked for evidence of their right to live and work in the UK - further information is available on the .

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application