Call Centre Agent - Work from home

We’re recruiting for Telephone Customer Service Advisors to earn up to £21,532 working from home (fully remote).

Telephone experience isn’t essential, and we’re keen to speak to candidates from a variety of customer service backgrounds. Career progression and flexible shifts available.

Customer Service Advisor benefits:

• Work from the comfort of your own home – this is a fully remote role
• Fortnightly Pay
• Employee referral payment scheme (up to £200 per person you refer)
• 3 weeks Paid Training (training is Monday to Friday)
• Free healthcare cover for you and your dependants after one year, along with company pension scheme.
• Benefits and discounts with local and national suppliers –discounted cinema tickets, theme parks, days out and so much more!
• Ongoing Training & development to help expand your skills to reach your full potential

Training is included to prepare you for this role.

What will you be doing?

• Taking Inbound calls on behalf of a leading telecommunications provider
• Assisting customers with any technical problems or billing queries they may have
• Using the systems and diagnostic tools provided, you will walk the customer through said query with the view of fixing that issue the first time
• Making great experiences happen for customers is your top priority, which means you’ll do whatever it takes to make sure each customer gets the top-notch service they deserve, every time

Customer Service Advisor pay:

£17,388 - £18,500 per annum, with on-target earnings between £20,388 - £21,532. This is a work from home role.