Specialist Support Worker
£19,805.00 per annum
37.5 hours per/ week
Trident Group has over 50 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 850 staff, works with many volunteers and provides training places and apprenticeships as part of the employment package. The Group has an annual turnover of more than £34m and owns assets close to £186m.
The Group consists of;
Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.
About the role
We are looking for someone with experience of working with a socially excluded group and some knowledge of mental health issues to work with vulnerable customers. You must be able to work on a shift rota which includes evenings, sleep-ins, weekends and bank holidays
This role involves working in a Registered Care Home providing care and support to individuals with diagnosed mental health needs and empowering customers to sustain long term achievements.
Deliver and promote a high standard of support for each individual in the home to include demonstrating and advising on good practice.
Promote individual customers’ independence and choice.
Prompt individual customers with all aspects of personal hygiene and appearance as required by the individual.
Advising and assisting in developing a range of social, leisure, work, education or other meaningful activities as appropriate with customers. This may involve supporting customers to use I.C.T. to access information and services.
Support customers in preparing and cooking meals, including menu planning and budgeting.
Support customers to take an active role within the community.
To support customers in preparations to move on from services, liaising with care coordinators, social workers and other care providers.
Establish and maintain links with other health care professionals and agencies.
Undertake the key-working role as designated by your line manager, this includes regular key-work sessions, positive outcomes, reviewing support plans and preparing and participating in review meetings alongside the customer.
Undertake initial and on-going assessments in consultation with the customer, manager and involved agencies.
Promote and uphold the Trident Reach policy on Equality and Diversity.
Staff must maintain the confidentiality of all customers and any staff information they become aware of.
Adhere to the Trident Reach Policies & Procedures and Code of Conduct.
Staff can expect regular supervisions from their line manager; they should be available and prepared with their agenda in advance of the meeting.
We are looking for a highly motivated individual who would like to join our team in order to deliver good quality service to vulnerable adults.
Able to work flexibly within a 24hr Rota system, which will include evenings, weekend working and sleep in shifts
Experience of working with customers with complex mental health needs including - self harm, personality disorder and schizophrenia
Self-motivated and able to work on own initiative
Experience of partnership-working
Deliver customer focused support in line with customer hours and service rotas
Ability to create and maintain personalised support plans
Assess risks, write assessments and draw up risk management plans
To regularly hold key worker meetings to review and update customer outcomes
Ability to use Microsoft IT programmes
NVQ Level 2 in Health and Social Care
Experience in administering medication
All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
All roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS)