Receptionist

My Client based in the heart of the Lake District is looking for a Receptionist to join there forever growing team. In one of the largest Holiday Companies in the UK.

As the Receptionist Administrator, you will be expected to provide key operational support with a focus on high customer satisfaction through the arranging and supervising of service standards, development and improvement of operating procedures, and implementation of new business initiatives.

You will be tasked with meeting and greeting, handling customer keys and dealing with the needs of the owner and guests in reception. Quality of customer service delivery is central to the approach adopted for improving customer advocacy, the resolution of customer complaints and owner management.

PERSONALITY: disciplined and results-orientated, a learned and practical individual with a methodical approach to your workload, a good team player but equally happy working on your own initiative

Key Skills:

* PERSONAL SITUATION: must have a flexible approach to working days and times to cater to the variations in customer demand and business operation. Occasional travel may be necessary so a full clean driving licence is required

* SPECIFIC JOB SKILLS: a good planner, communicator and relationship builder with an eye for detail.

* COMPUTER SKILLS: good knowledge of Microsoft Exel, Word and Outlook but support and training available on our in-house systems

* LITERACY & NUMERACY: must be a competent written communicator with the ability to perform basic data entry tasks

* Excellent customer skills required

Working hours: Monday to Saturday (day off in the week) on a rota basis

Salary: £21,000

Benefits:

1. Private medical insurance

2. Death in service

3. Worldwide Travel insurance

4. Discounts with partner retailers

5. Birthday day off

6. Enhanced maternity and paternity pay

7. Staff discounts on holidays

8. Friends and Family discount on holidays

9. 33 days holiday including bank holidays

10.Profit Share scheme

11. Long service awards

12: Cycle to work Scheme

What Adecco can do for you?

We are here to support you through your recruitment process and we offer the following services:

Review of your CV to make sure that your application stands out from the crowd
First stage interview will be conducted with our consultant using our new Adecco video platform
We can arrange interview preparation to support you so you can present yourself professionally and confidently
Send you tips on competency based interviewing
Help with client research to make sure you are making the right decision for your career
Help to negotiate Salary with the client to make sure you get what you deserve
We provide a candidate after service , our door is always open and we will check how your new role is going.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website