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Customer Service Administrator

Employer
Interaction Recruitment
Location
Greenford
Salary
£23000 - £25000/annum
Closing date
1 Feb 2022

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Job Sector
Administration
Contract Type
Permanent
Hours
Full Time

Job Details

My Client, a leading company based in Greenford, Middlesex are currently recruiting for a Customer Service Administrator on a full time permanent basis paying between £23,000 to £25,000.

The Wholesale Administrator will be responsible for ensuring customer orders are placed, invoiced and dispatched correctly. Hours are between 8:30am till 5pm Monday, Tuesday, Thursday, Friday and Saturday with a Wednesday and Sunday off. 

Key Responsibilities:

Efficient and accurate logging of customer sales orders

Processing purchase orders to suppliers

Preparing dispatch information

Dealing with credit claims promptly and efficiently

Liaising with the warehouse team to ensure sales orders are picked accurately and in a timely manner

Analysing and monitoring sales records, trends and economic conditions

Assist managers with sales goals

Managing customer and supplier queries

Managing the booking of deliveries

Monitoring emails

Maintaining the customer service log sheet

Build strong relationships with customers

Person Specification:

Excellent communication skills – both verbal and written

Strong numerical skills

Strong analytical skills

Outstanding attention to detail

Highly organised

Ability to multitask and be flexible

Ability to work under pressure to meet deadlines

Advanced IT skills

Previous experience with Netsuite (advantageous but not required)

Previous experience within a Food Retail environment (advantageous but not required)

Please contact Laura Nicholas at Interaction Recruitment via email  to discuss in more detail or apply online

Company

Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.

Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.

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