Service Advisor - Car Dealership
- Employer
- Office Angels
- Location
- Chelmsford, Essex
- Salary
- £25000/annum
- Closing date
- 1 Feb 2022
View more
- Job Sector
- Administration
- Contract Type
- Permanent
- Hours
- Full Time
You need to sign in or create an account to save a job.
Service Advisor - Car Dealership
£25,000 per annum
Chelmsford, Essex
Monday to Friday, 8am - 6pm & 1 in 3 Saturdays, 8am - 1pm
An exciting opportunity has become available at a fantastic car dealership based in Chelmsford! You can expect some amazing benefits, such as a bonus scheme and free parking.
*Please note, you must have previous experience in a similar role to be considered
Your key responsibilities as a Service Advisor would be to:
Make outbound calls, taking service bookings and inputting on reservation system
Greet customers, discuss, identify and progress routine service and repair requirements
Promote the sale of service and accessories
Ensure that maximum profit is achieved from all service works in accordance with company policy
Discuss and identify manufacturer's warranty, routine service, and repair requirements with customers, obtaining background information to assist the service team in diagnosis-testing-inspecting
Ensure that service and repair jobs are completed satisfactorily and to the time specified making sure all warranty items are available for return to manufacturers
Issue repair orders to the workshop technicians adding any further information that may appertain to the repair
Ensure that any delay in the completion of work is reported to the customer
Ensure all materials used and time employed on each vehicle is recorded on job cards and that the mechanical write up is correct for works carried out and signed accordingly
Accept payments for work according to company policy
Accurately cost all invoices for payment
Ensure that all clerical functions within the Reception area are carried out in accordance with company policy
Ensure price lists and charge rates are always kept up to date
Prepare and analyse job cards for work carried out under the terms of warranty
Ensure that all warranty policies and procedures are adhered to
General reception duties
We would love to speak to candidates with the following skills and attributes:
Always deliver outstanding customer service
Knowledge of the Motor industry, parts and service is preferred
Excellent communication and organisational skills
Ability to communicate equally with Mechanics, Customers and Senior Management
Extensive knowledge of Microsoft Office (Outlook, Excel, Word, etc)Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
£25,000 per annum
Chelmsford, Essex
Monday to Friday, 8am - 6pm & 1 in 3 Saturdays, 8am - 1pm
An exciting opportunity has become available at a fantastic car dealership based in Chelmsford! You can expect some amazing benefits, such as a bonus scheme and free parking.
*Please note, you must have previous experience in a similar role to be considered
Your key responsibilities as a Service Advisor would be to:
Make outbound calls, taking service bookings and inputting on reservation system
Greet customers, discuss, identify and progress routine service and repair requirements
Promote the sale of service and accessories
Ensure that maximum profit is achieved from all service works in accordance with company policy
Discuss and identify manufacturer's warranty, routine service, and repair requirements with customers, obtaining background information to assist the service team in diagnosis-testing-inspecting
Ensure that service and repair jobs are completed satisfactorily and to the time specified making sure all warranty items are available for return to manufacturers
Issue repair orders to the workshop technicians adding any further information that may appertain to the repair
Ensure that any delay in the completion of work is reported to the customer
Ensure all materials used and time employed on each vehicle is recorded on job cards and that the mechanical write up is correct for works carried out and signed accordingly
Accept payments for work according to company policy
Accurately cost all invoices for payment
Ensure that all clerical functions within the Reception area are carried out in accordance with company policy
Ensure price lists and charge rates are always kept up to date
Prepare and analyse job cards for work carried out under the terms of warranty
Ensure that all warranty policies and procedures are adhered to
General reception duties
We would love to speak to candidates with the following skills and attributes:
Always deliver outstanding customer service
Knowledge of the Motor industry, parts and service is preferred
Excellent communication and organisational skills
Ability to communicate equally with Mechanics, Customers and Senior Management
Extensive knowledge of Microsoft Office (Outlook, Excel, Word, etc)Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert