Senior Administrator

Senior Administrator
£25k-£30k per annum
Romford, Essex
Monday to Thursday 9am to 5.30pm
Friday 9am to 5pm

*Benefits; 25 days' holiday, Private Medical Cover, Pension, parking available, friendly environment, progression opportunities, paid overtime*

My client requires a highly motivated Senior Administrator to work with some of their key clients. The right candidate will need to be a fully hands on Administrator who takes ownership of their projects and wants to achieve the highest service levels in all aspects.

Full training will be provided on their in-house systems and training courses will be arranged to expand your skill set and knowledge base.

Reporting directly to the Account Director, you will be responsible for the day to day running of one or more of their key clients, including liaising with both the client and field associates, managing relationships with all parties, whilst continuing to be overall responsible for every aspect of those deliverables.

Duties:

Overseeing own client base
Managing field associates to very tight deadlines, from assigning projects to reporting to the client.
Pro-actively tracking each stage of a project cycle and helping the Senior Account Managers.
Checking and validating any client queries around data.
Continually reviewing and looking at ways to improve clients' performance/compliance by pro-actively monitoring results.
Creating presentations using data received
Formatting and analysing data using Excel
Confirming associate team availability each cycle for repeat projects.
Ensuring all paperwork and instructions are updated and sent on time - updates are received constantly from clients.
Checking associate results and work to resolve all queries as they arise.

Key skills required:

Excellent knowledge of Excel and how to set up and work with data and spreadsheets - additional reporting and data analysis skills (ie: understanding of pivot tables and manipulating data).
Confident person with the ability to effectively support and grow existing accounts, managing good relationships already in place.
Ability to effectively communicate with others to help make decisions when issues arise, ensuring the best interests of both the client and business are met
Ability to remain calm when dealing with queries from the field team and client.
Relishes the opportunity to grow and develop within a company.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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