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Transport Planning Co-ordinator

Employer
Manpower
Location
Peterborough, Cambridgeshire
Salary
£23000 - £27000/annum
Closing date
1 Feb 2022

View more

Job Sector
Apprenticeships
Contract Type
Temporary
Hours
Full Time
My Client is currently looking for a Transport Planning Co-ordinator to support their busy site based within Peterborough.

Purpose of position:

To meet all customer/ haulier requirements in the most cost-effective manner whilst achieving a high level of customer service.
To provide customers/hauliers with a quality service for all enquiries, prices, invoicing, payments, rebates and other associated administration.
To be multi- skilled for tasks within the Planning DepartmentKey Accountability:

To answer incoming calls to the office quickly, politely and professionally.
Be fully responsible for calculating costings and processing payments accurately
Process and manage orders â€" efficiently and accurately
Work alongside the planning team clearing loads
Proactive calls to hauliers to Sub-contract work
Review, Cleanse and Input Data accurately
Uphold customer charter and agreed KPI’s
Excellent diplomatic communication and negotiation skills at all levels
High level of initiative and proactive skills requiredJob dimensions:

To input data accurately and efficiently
To act as the first point of contact for customer/haulier enquiries.
To be fully responsible for calculating costs and processing payments
To be able to resolve customer queries and respond to enquiries
To manage problems in a calm professional manner
To deliver a professional service to our customer baseJob requirements:

Strong computer literacy and skills
Ability to prioritise and make decisions, as well as problem solve
Good communicator and team player at all levels
Geographical knowledge
Flexible, positive, proactive and committed approach to meet work demand
Accuracy and attention to detail
Knowledge of transport legislationThe role holder is expected:

To comply with all aspects of company's Compliance Policy
To ensure that all the business/operations are performed in accordance with instructions and procedures and in such a way so as to prevent any fraudulent activities taking place
To comply with the Health & Safety at Work Act 1974 and to observe the requirements of the Company Safety Policy and other relevant legislation
To update all areas of knowledge as required to carry out the job with maximum effectiveness and to attend training/development courses as and when required
To comply will all aspects of the HR Policies and Procedures of the CompanyEducation / Qualifications:

Computer knowledge of Microsoft Excel, word and Outlook
Good Numeracy and literacy Skills
Understanding of Working Time Directive

If you think this role is for you. Apply below

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