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Customer Services Co-ordinator in Newbury

Employer
Office Angels
Location
Newbury, Berkshire
Salary
£18500 - £21000/annum
Closing date
1 Feb 2022

View more

Job Sector
Administration
Contract Type
Permanent
Hours
Full Time
Role: Customer Services Co-ordinator

Industry: Manufacturing

Location: Newbury, Berkshire

Salary: £18,500-£21,000

Office Angels have teamed up with a forward thinking, dynamic client who are in a bespoke energy industry, are looking to recruit a Customer Services Co-ordinator. This role is a busy role and you can work from home and in the office. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector.

The day to day duties in your new job will be….

Processing orders and returns in an accurate and efficient manner
Answering telephone queries courteously and professionally
Maintaining excellent customer relations via the telephone & email
Informing customers by email or telephone of order information, such as unit process, delivery dates, price and any anticipated delays
Receiving and respond to customer queries and complaints in a timely and professional manner
Maintaining up-to-date customer information such as contact details, past order history, product number and/or specification of items to be purchased
Have a sound level of product knowledge to advise customers
Effective time management, prioritising and multi-tasking to achieve KPIs/targets
Organise workload to meet the needs of the customers and team
Work closely with Account Managers and sales team to help manage customers and stockists in regions

We'd love to speak to candidates with…

Energy experience would be an advantage
Previous Customer services experience ideally
Benefits:
Career progression
Pension scheme
Health scheme
Strong training programmeNext steps…

Apply today with your up to date CV as well as emailing it directly to or alternatively for a quick response call (phone number removed) and speak to Lucy to discuss this role in further detail. Out client is able to interview ASAP for a quick turnaround - so don't miss out!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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