Customer Service Advisor
- Employer
- Interaction Recruitment
- Location
- Amersham
- Salary
- £19000 - £20000/annum
- Closing date
- 1 Feb 2022
View more
- Job Sector
- Administration
- Contract Type
- Permanent
- Hours
- Full Time
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Job Details
My Client, a leading Company based in Amersham, Bucks are currently recruiting for a Customer Service Advisor for a full time permanent role. The salary will be between £17,000 to £19,000.
The role will involve -
Answering inbound telephone calls & filtering enquires to the relevant person.
Create new accounts on SAP and linking new orders upon receipt of new credit application forms.
Use of SAP in-house systems to log customer queries
Processing of all telephone and email orders.
Provide telephone Support to our Sales Agents.
Replying to customer’s correspondence by phone, email & letter.
Action amendments to orders as per the DRUK delivery report & offering alternative products where possible
Capturing Sale orders for all sales agents & responsible for the action of all agent requests
Accurate recording of information whilst processing administration tasks
Run & Distribute Sale agent Reports.
Office administration to including filing, post.
Provide Support of any Ad Hoc tasks given by the Customer Support Supervisor & Country Manager
Experience required -
Minimum 2 years Customer Service Experience
Experience in a customer facing or sales focused environment
Knowledge and experience using Microsoft Excel, Word & Outlook
Resilient and Positive approach to taking on new tasks
Ability to take ownership of given projects
Knowledge and experience using SAP – Preferred not essential
Flexible approach to working hours
Please apply online or contact Laura Nicholas via email (url removed)
The role will involve -
Answering inbound telephone calls & filtering enquires to the relevant person.
Create new accounts on SAP and linking new orders upon receipt of new credit application forms.
Use of SAP in-house systems to log customer queries
Processing of all telephone and email orders.
Provide telephone Support to our Sales Agents.
Replying to customer’s correspondence by phone, email & letter.
Action amendments to orders as per the DRUK delivery report & offering alternative products where possible
Capturing Sale orders for all sales agents & responsible for the action of all agent requests
Accurate recording of information whilst processing administration tasks
Run & Distribute Sale agent Reports.
Office administration to including filing, post.
Provide Support of any Ad Hoc tasks given by the Customer Support Supervisor & Country Manager
Experience required -
Minimum 2 years Customer Service Experience
Experience in a customer facing or sales focused environment
Knowledge and experience using Microsoft Excel, Word & Outlook
Resilient and Positive approach to taking on new tasks
Ability to take ownership of given projects
Knowledge and experience using SAP – Preferred not essential
Flexible approach to working hours
Please apply online or contact Laura Nicholas via email (url removed)
Company
Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.
Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.
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