Customer Service Representative

Our Client is looking to recruit several Customer Service Representative to come join a Friendly team in a well-established Company. We are wanting motivated driven candidates who want to learn new skills and gain new experiences to progress within their career.

Job Responsibilities:

As a Customer Service Representative, your duties will include:

* Taking calls from customers using the internal system

* Answering customer service calls

* Booking / extending and cancelling reservations for customers

* Checking stock available for stores

* Answering product queries

* Discussing after sales and returns process

* Manage and resolve customer complaints

* Follow up customer calls where necessary

* Document all call information according to standard operating procedure

* Have an excellent telephone manner

* Clear verbal communication

* Work towards company deadlines and targets

* Communicating effectively within your team

All Training Provided

Shifts and Salary:

£8.91 Per Hour – Weekly pay

5 out of 7 Days Monday – Sunday / Between 7:00am – 10:00pm (Between 5 and 11 Hour shifts)

Minimum of 30 / 40 Hours per week

40 minutes lunch break and two 10 minute brakes / Unpaid

To Apply send a up to date CV or call CastleView Group on (phone number removed) Option 3

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