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Customer Service Representative

Castleview Group
CH41, Birkenhead, Metropolitan Borough of Wirral
Closing date
14 Dec 2021

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Job Sector
Contract Type
Full Time
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Our Client is looking to recruit several Customer Service Representative to come join a Friendly team in a well-established Company. We are wanting motivated driven candidates who want to learn new skills and gain new experiences to progress within their career.

Job Responsibilities:

As a Customer Service Representative, your duties will include:

* Taking calls from customers using the internal system

* Answering customer service calls

* Booking / extending and cancelling reservations for customers

* Checking stock available for stores

* Answering product queries

* Discussing after sales and returns process

* Manage and resolve customer complaints

* Follow up customer calls where necessary

* Document all call information according to standard operating procedure

* Have an excellent telephone manner

* Clear verbal communication

* Work towards company deadlines and targets

* Communicating effectively within your team

All Training Provided

Shifts and Salary:

£8.91 Per Hour – Weekly pay

5 out of 7 Days Monday – Sunday / Between 7:00am – 10:00pm (Between 5 and 11 Hour shifts)

Minimum of 30 / 40 Hours per week

40 minutes lunch break and two 10 minute brakes / Unpaid

To Apply send a up to date CV or call CastleView Group on (phone number removed) Option 3

While we attempt to react to all applications independently, due to high volumes, this isn't always actionable. CastleView Group are committed to protecting the privacy of all our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy.

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