Receptionist

Our client is currently recruiting for a Receptionist, pay £9.34ph-£9.89ph, start ASAP, duration 2/3 months, hours Mon-Fri 35 hours per week, location- New Street, Birmingham, the successful candidate will be required to work the first week fully in the office and is able to work from home after this. Due to the nature of the client the successful candidate will be required to go through a BPSS check ahead of starting which can take one week.

Operate and manage the switchboard, answering all incoming calls in a professional and helpful manner and in accordance with the Commission's telephone protocol procedures
Use the Case Management System to look up details of contacts or cases to answer basic queries
Use the Case Management System to set tasks for colleagues to return calls or note calls that couldn't be transferred
Transferring calls to relevant staff or the helpline
Advise building security staff of all expected visitors and ensure that all visitors to the Commission have the appropriate authority and security pass
Assist with difficult callers utilising excellent communication skills, tone and manner to diffuse potentially volatile situationsWhy work with Adecco:

20 days annual leave 9 days bank holiday
Perks at work - discount vouchers and points to spend
Support program with 24/7 helpline
Eye care vouchers
Competitive pension scheme If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website