Customer Service Advisor - Full or Part Time

Manpower have a fantastic opportunity for the right candidate to become a Customer Service Advisor, based at our client site in Treforest. Rate of pay is £10.00 per hour. Hours are Monday to Friday business hours any part time hours considered. 28 days holiday increasing to 33 after 12 weeks.

As a Customer Service Advisor, you will be the first point of contact for customers.

What you'll do

Respond to incoming requests, via virtual agent
Logging of all requests in the appropriate call logging software
Assign calls to relevant support teams
Action Back Office requests as and when required
Advise customers and support teams of known problems/workarounds
Ensure customers are kept updated with the progress of their request
Contribute to overall achievements by maintaining agreed personal targets

A background in Customer Service would be beneficial, however full training will be provided to ensure you are successful in your role.

What you'll bring

The ability to communicate effectively, both verbally and in writing
Passion about customer service
Willingness to learn
The ability to work both independently and in a team environment
Good analytic skills
Ability to work under pressure

If you feel that you fit the above criteria, then apply today