Employee Relation Advisor

As an Employee Relations Advisor you are required to provide a comprehensive and efficient ER advisory service to the employee relations department and wider business in line with Company Policies and best practice. You will act as the first point of contact for all ER case work and provide a positive, first class user experience to all colleagues. To provide a professional and supportive advisory and coaching service on all employment related matters whilst promoting a healthy work environment which contributes to achieving our corporate mission.

Responsibilities

Work closely and proactively with the ER Assistants, Senior ER Advisor and Transactional HR Manager to ensure all matters are handled appropriately and professionally
Act as a point of escalation for the ER Assistants
Provide direct support and assistance to the Transactional HR Manager
The delivery of first and second line support and guidance to employees and Line managers in relation to all aspects of HR policy
Provide advice and guidance on non-routine/complex contractual matters
Operate a triage process for the effective and timely handling and escalation of employment matters and case work support
Undertake case reviews and associated assessment of risk, fact finding
Keep abreast of employment law and case law
Respond to all communications ensuring a professional HR service
Produce written correspondence to a high standard
Create, maintain and monitor accurate data records using internal systems including iTrent, Document Manager & Footprints call management system
Ad-hoc project work
Undertake necessary training when appropriateAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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