High profile clinic looking in Central London now looking..
The purpose of this role is to coordinate the patients, clinicians and nurses. This role is based at the reception desks in the main waiting area on the ground floor and in the surgery waiting area in the basement.
DUTIES - DAILY
Meet and greet patients and ensure all the patient's needs are met while visiting the practice
Liaising with Surgeons, Optometrists, Nurses and Patient Care Coordinators to ensure the smooth running of the patients journey within the clinic
Managing and coordinating multiple complex diaries of 8 Optometrists and 4 Surgeons.
Initial point of contact and gatekeeping for all patients, daily vendors, visiting clinicians and contractors
Fast-paced multi-tasking, completing tasks quickly in line with protocols and appropriately responding to priority situations
Dispensing eye drops - full training given to achieve Level 2 Dispensing Assistant Qualification
Coordinate the running of surgery to include organising patients' transport home and application of eye drops after surgery
Taking payments and processing refunds on several databases
Gathering feedback from patients via questionnaires, testimonials and electronic methods
Keeping clinic areas clean and tidy and of an excellent standard
To complete all relevant administration including scanning patient information, booking appointments, preparing templates, updating patient databases and making sure legal documents are submitted correctly
To play an active part in the maintenance of a supportive learning environment within the clinic
Opening and closing of the premises
Run external surgeons' clinics including liaising with their offices regarding booking appointments, payments and dealing with enquiries and complaints
Helping less able patients to access clinic and anticipating individual needs
Must assist all other teams where necessary.
28 days holiday
Occupational pension scheme
Private health insurance
Private dental care
Office Angels are an Employment Business
Thank you for your interest in this role. All successful applications will be contacted within 5 working days. Due to the high volume of applications we receive we do ask for your patience to wait to hear from the consultant rather than to call us directly.
If you have not heard after 5 working days then unfortunately we were unable to consider your application on this occasion.
Office Angels Oxford Circus branch look after roles in the following locations and all areas in between: Oxford Circus, Bond Street, Marble Arch, Marylebone, Mayfair, Baker Street, Edgware Road, Regents Park, St Johns Wood, Primrose Hill
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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