Customer Service Executive - Luxury Brand - Office Based

Role: Luxury Brand - Customer Service Executive

Location: Leeds City Centre

Hours: 09:00 - 17:30, Monday to Friday

Start Date: ASAP

Salary: £19K (starting salary)

Do you believe that Customer Service should be tailored to each person so they feel heard and respected? Are you passionate about going above and beyond for the customer?

Office Angels are proud to be working with a luxury retailer in Leeds City Centre to find them a Customer Service Superstar to join their small, friendly team. This is not customer facing so you if you have a great telephone manner, love being passionate about what you do and want to feel heard within a business, you shouldn't miss this opportunity!

You'll be based in a fantastic city centre location within a business that cares about your input on products and understand that you are the voice of the company.

You will be organised, thorough, efficient and confident along with having warm and friendly personality.

This opportunity is ideal for those who have previously worked in a similar position or an office administrator who wants to work within an exciting, growing business that will invest in you as they grow.

Brief Overview of Responsibilities:

Handling all incoming phone and email correspondence efficiently and effectively
Creating a personal experience for each customer so they feel respected
Troubleshoot any customer issues regarding orders
Updating the customer as each stage of the process

To be considered for this opportunity, you will have:

A clear and professional phone manner
Evident customer service experience

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3 days, please note that your application has not been successful on this occasion.

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Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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