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Credit Controller

Employer
Pertemps Leicester
Location
Nottingham
Salary
£23000/annum
Closing date
9 Dec 2021

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Job Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Credit controller  -  Hybrid Working

Location: Nottingham
 
Shift Pattern: Monday – Friday rotating shifts between 8am -8pm (You will be required to work 1 in 3 Saturdays from 9am – 1pm)

Salary: 23K
 
The Company
  
My client is a reputable financial services business based in Nottingham who due to growth is looking to add to their successful collections team. They have recognised how homeworking has benefited their employees during the pandemic, so they are looking to recruit on a hybrid basis where you will be based between your home and the office. That being said, if you would prefer to work from the office on a full time basis, this will be an option for you.
  
 The Role
 
As a credit controller you will be:

Negotiating affordable re-payment plans that successfully reduce the volume of accounts that are currently in arrears and deliver the right outcome for the customer.
Maintaining accurate and up to date information on the relevant systems.
Adhering to all compliance, governance, risk, and studio quality standards, ensuring that the right customer outcomes are achieved.You will have ideally had experience in credit control, debt recovery, claims, or complaints. This role requires emotional intelligence as you will need to be able to identify vulnerable customers in order to assist them in the right way.
 
Due to the nature of a role all candidates will be subject to strict vetting including a credit/ DBS check

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