Customer Service Representative
- Employer
- Gap Personnel
- Location
- Newport, Gwent
- Salary
- £10/hour Weekly Pay
- Closing date
- 6 Dec 2021
View more
- Job Sector
- Administration
- Contract Type
- Temporary
- Hours
- Full Time
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ustomer Service Representative
Do you have a passion for helping others and like the idea of supporting a branded play & entertainment company that creates toys and entertainment that make the world smile? We have an opportunity for a Hasbro Pulse Customer Service Representative to join our team! You will work under the direction of the Consumer Care Manager and be responsible for handling a broad range of methods of contact in a fast-paced environment. You are equally adept at accurately documenting consumer issues while providing outstanding service. A strong customer service mentality and the ability to readily and positively adapt to change and innovation are required. We will train you on our products and systems.
A day in the life of a Customer Service Representative:
* Effectively communicate with fans and collectors via telephone, email, online chat and Marketplaces such as eBay.
* Keen understanding of fan & collector community
* Actively listen to the customer and build rapport in order to troubleshoot and resolve concerns.
* Provide outstanding service with every transaction.
* Maintain in-depth knowledge of all products and promotions.
* Identify and properly call out potential trends.
* Meet/exceed individual statistical goals.
What you'll bring:
* Customer service experience required. Call centre or contact centre environment preferred.
* Knowledge of Microsoft Office Applications.
* Self-starter with strong problem-solving skills.
* Strong interpersonal, oral and written communication skills.
* Solid understanding of PC and Mac with fluency in computer navigation.
* Strong organizational and time management skills with a high attention to detail.
* Ability to multi-task in a fast-paced environment.
Hours of work 8:30 -17:00 Monday-Thursday
8:45 – 16:00 on a Friday
To apply, please submit your CV or alternatively please call gap personnel on: (phone number removed).
gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job.
Closing date for application is the 01/12/2021
Do you have a passion for helping others and like the idea of supporting a branded play & entertainment company that creates toys and entertainment that make the world smile? We have an opportunity for a Hasbro Pulse Customer Service Representative to join our team! You will work under the direction of the Consumer Care Manager and be responsible for handling a broad range of methods of contact in a fast-paced environment. You are equally adept at accurately documenting consumer issues while providing outstanding service. A strong customer service mentality and the ability to readily and positively adapt to change and innovation are required. We will train you on our products and systems.
A day in the life of a Customer Service Representative:
* Effectively communicate with fans and collectors via telephone, email, online chat and Marketplaces such as eBay.
* Keen understanding of fan & collector community
* Actively listen to the customer and build rapport in order to troubleshoot and resolve concerns.
* Provide outstanding service with every transaction.
* Maintain in-depth knowledge of all products and promotions.
* Identify and properly call out potential trends.
* Meet/exceed individual statistical goals.
What you'll bring:
* Customer service experience required. Call centre or contact centre environment preferred.
* Knowledge of Microsoft Office Applications.
* Self-starter with strong problem-solving skills.
* Strong interpersonal, oral and written communication skills.
* Solid understanding of PC and Mac with fluency in computer navigation.
* Strong organizational and time management skills with a high attention to detail.
* Ability to multi-task in a fast-paced environment.
Hours of work 8:30 -17:00 Monday-Thursday
8:45 – 16:00 on a Friday
To apply, please submit your CV or alternatively please call gap personnel on: (phone number removed).
gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job.
Closing date for application is the 01/12/2021
You need to sign in or create an account to save a job.
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