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Customer Service Administrator

Employer
Office Angels
Location
Solihull, West Midlands
Salary
£20000/annum
Closing date
2 Dec 2021

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Job Sector
Administration
Contract Type
Permanent
Hours
Full Time
Job Role: Customer Service Administrator

Salary: £20,000 depending on experience

Job Type: Permanent

Hours: Monday - Friday full time 8:30 - 17:00

Location: Solihull

Benefits: 27 days annual leave plus bank holidays, Free Parking,

Job Role:

Our client, a family run business are looking for a Customer Service Administrator to support the office based in Solihull. As the link between the customer and the wider business you will need to ensure excellent communication is achieved. Working in a small team your role will become an integral part.

Job responsibilities of the Customer Service Administrator:

First point of contact for incoming enquires, providing the highest level of customer service
Processing customers transactions such as orders and quotes
Maintaining and building long-term relationships with customers
Monitoring the progress of orders and advising clients of changes at all times
Liaising with internal department and external suppliers to process orders
Problem solving with any ordering issues
Customer service from start to finish
Chasing couriers or suppliersThe ideal Customer Service Administrator will possess:

EXCELLENT telephone manner and experience of providing 5* Customer Service
Be confident with a strong work ethic
Accuracy and attention to detail
Proficiency in using computer and office software such as Microsoft Excel & Outlook
Relevant experience of working in a busy, fast paced environment
Very well organised and able to work both independently and as part of a teamIf you are interested in this position please click APPLY today or contact (url removed) for more information

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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