Customer Service & Operations Analyst
- Employer
- Manpower
- Location
- Bristol
- Salary
- £11.00/hour
- Closing date
- 19 Nov 2021
View more
- Job Sector
- Administration
- Contract Type
- Temporary
- Hours
- Full Time
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Manpower is currently seeking self-motivated individuals for a Customer Service & Operations Analyst based in Bristol. Our client is a well know leading high street bank.
Responsibilities:
You will be responding to queries from customers promptly and tactfully, authorising and investigating all transactions to KPIs, collecting the required information from the customers and businesses, reviewing processes which could be automated or enhanced to improve the customer and business experience. Working with client databases and updating when information comes in, data input
You'll also demonstrate:
An awareness of changes in trends, policies and regulations
An understanding of our industry and its customers
Professional telephone mannerThis is a temp to perm opportunity!
Contract length: 3 months
£11.00 per hour
Office hours: 8-4 / 9-5 / 10-6 - 35 hours per week
Please apply online or give us a call on (phone number removed)
Responsibilities:
You will be responding to queries from customers promptly and tactfully, authorising and investigating all transactions to KPIs, collecting the required information from the customers and businesses, reviewing processes which could be automated or enhanced to improve the customer and business experience. Working with client databases and updating when information comes in, data input
You'll also demonstrate:
An awareness of changes in trends, policies and regulations
An understanding of our industry and its customers
Professional telephone mannerThis is a temp to perm opportunity!
Contract length: 3 months
£11.00 per hour
Office hours: 8-4 / 9-5 / 10-6 - 35 hours per week
Please apply online or give us a call on (phone number removed)
You need to sign in or create an account to save a job.
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