Master Technician / Mechanic

Company description

Role: AA Autocentre Master Technician

Location: Dartford, East London / Kent

Salary: £34,168.32

This is the job

Here at The AA we are about to embark on a very exciting journey!

We are about to open up our very own AA Autocentre based in Dartford and we are looking for someone to join us on this journey and make it a success.

What will I be doing?

* Effectively undertake all forms of mechanical and electrical repair and replacement on the wide range of cars and light commercial vehicles that pass through the Centre

* Maintain consistent levels of quality in the Centre by carrying out quality control inspections including MOT quality control, highlighting areas of concern and by use of good people management skills particularly in the area of mentoring and coaching, correct any problems or issues that arise.

* Maintain a detailed and comprehensive understanding and knowledge of developments in the motor industry through self-learning and by attending, as directed, training courses and lectures and apply such knowledge in the Centre by trouble shooting and resolving difficult jobs highlighted by the Centre staff.

* Undertake in accordance with manufacturer instructions, servicing on a wide range of cars and light commercial vehicles, highlighting to the customer with a view to resolving any problem areas that fall outside the scope of the service.

* Ensure that all vehicles are handed back to customers in accordance with the AA’s customer care guidelines and that the appropriate administrative tasks are accurately and timely completed.

* Assist with the day to day running of the Centre, supporting the Centre Manager at the front of house and be fully conversant with all financial handling, banking, and recording procedures, resolving any issues raised by staff and customers to a satisfactory conclusion.

What do I need?

You will be customer focused with experience in a similar role as a master/senior mechanic. Ideally you will hold an NVQ level 3 or 4 in vehicle maintenance but you will have proven knowledge and skills in diagnostics, advanced electrics, secondary electrics, chassis, suspension, brakes, multiplexing and air bags, transmission and final drive, air conditioning, fault-finding and repairs, emissions testing, high-speed diesels, and engine re-build.

We require all our employees to hold a full UK driving license with 6 points or less on it.

Additional Information

As a valued member of our team, you’ll have access to a range of fully supported development programmes, designed to help you progress in your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we can help you build the career you’re looking for here.

We’re always looking to recognise and reward our employees for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:

* Discounted home and motor insurance

* ​Half price AA breakdown membership in your first year and free after 12 months, along with a 50% introductory discount off breakdown cover for 12 months for up to 5 friends/family members.

Plus, so much more!

Good conduct matters to us. Our teams are motivated by doing the right thing for both customers and colleagues, and in line with our values, we ask all our employees to act with honesty & integrity and respect for others at all times.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, you are empowered to be your best and feel like you truly belong.

We hope to hear from you soon