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Contact Centre Executive

Employer
Pertemps Worcester
Location
Droitwich Spa
Salary
£9 - £10/hour
Closing date
9 Nov 2021

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Job Sector
Administration
Contract Type
Temporary
Hours
Full Time

Job Details

A mobility equipment supplier based in Droitwich are searching for a Contact Centre Executive to join their team on a temporary – permanent basis working 35 hours per week on the afternoon shift between the hours of 12:00 – 20:00.

The daily responsibilities of a Contact Centre Executive will be:

Handle and convert customer enquiries by answering calls and arranging appointments.
Making outgoing calls to customers.
Responding to written enquiries such as letters & E-mail.
Verify customer information is correct and that customers are informed of appointment details correctly.
Provide outstanding customer services every day.The requirements of a Contact Centre Executive will be:

Previous experience working as a Contract Centre Executive will be essential.
Previous experience working in a target driven environment and a proven track record of achieving targets.
Must be capable of showing effective empathy and integrity.
Excellent office skills E.G: Phone, Computer & Office applications such as Email and CRM systems.
Ready and willing to work overtime as and when required to do so.
Other general office duties.This role is working on a temporary – permanent basis being paid between £9.00 - £10.00 per hour with the potential of a permanent contract being offered to outstanding candidates after the completion of a 12 week period.

If you would like to apply for the role of Contact Centre Executive please click ‘apply’ now

Company

Worcester Jobs

Pertemps Worcester

Long established recruitment agency in Worcester offering temporary and permanent job opportunities with leading Worcester based employers.

Pertemps in Worcester typically advertise Warehouse, Fork Lift Truck and other industrial based jobs including driving and factory opportunities, many with immediate starts available.

We checked Pertemps review on Glassdoor and they achieved a top 5 star rating.

Google reviews averaged a score of 4.2 out of 5, with one person writing 'A very good and a friendly team and helpful with getting the right employment for me thank you'.

Another person on Google wrote 'Very professional and understanding, they listened to what I wanted and got me a great position, they didn’t give up on me when things didn’t work out and now have a permanent contract because of them. Laura was so kind and helpful, overall a positive experience and a great service'.

Based in Foregate Street, Pertemps are easy to find and appointment are not necessary. Give Pertemps a call on 01905 611555 and start work today.

Check out our full list of jobs in Worcester.

 

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