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Optical Assistant - Edinburgh

Employer
Office Angels
Location
Edinburgh
Salary
£18500/annum
Closing date
26 Oct 2021

View more

Job Sector
Administration
Contract Type
Permanent
Hours
Full Time
Do you enjoy interacting with customers?

Are you looking for a challenging new role?

Can you handle the flow of calls and information through a busy reception desk?

If you were "nodding" along to the above, we have the perfect opportunity for you!!

Working within this modern and friendly practice as a Front of House Assistant in the Stockbridge area of Edinburgh you will provide a first-class customer experience and provide administration support to the team.

Salary - £18.5K - depending on experience. This role is also working 32 hours per week so salary will be pro rata.

What your day will look like:

Answering telephones and dealing with enquiries
Be the first point of contact welcoming customers and giving background to the practice services offered
Looking after the practice appearance, maintenance, cleanliness, and hygiene.
Diary management and booking customer appointments
Cash handling
Recording payment and customer information on Excel
Dealing with any issues with merchandise and offering pro-active solutions
Provide prescriptions when requested by patients at the same time utilising merchandising opportunities that may result from the request.
Promote a safe working environment for staff and patients. Undertake risk assessments as required.
Invoice management
Maintaining our accurate online presence, website updates & Social media updatesSkills and Experience Required:

Previous experience in a customer facing role
Knowledge of administration and reception duties
Proficient in Microsoft Office
Arithmetic and English skills
Knowledgeable in GDPR
Outgoing personality with a confident and pleasant telephone manner

The hours of work are Monday-Friday 9am to 5pm - with a rotational Saturday shift (one day off per week).

If you are interested in this role and wish to be considered please click apply!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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