Customer Service Administrator
- Employer
- Interaction Recruitment
- Location
- Lutterworth
- Salary
- £20500/annum
- Closing date
- 3 Nov 2021
View more
- Job Sector
- Administration
- Contract Type
- Permanent
- Hours
- Full Time
You need to sign in or create an account to save a job.
Job Details
Customer Service Administrator based in Lutterworth Town Centre
This is a straight permanent position with a well established nationwide distribution company
Hours of Work - 37.5 a week, Monday-Friday, small amount of flexibility between (phone number removed)pm needed
Job role will involve:-
Being the primary contact for specific depot customers, to include phone calls for every order, communicating problems and relationship building
Receiving and processing of all orders for your specific customers including direct deliveries and liaising with any supplier that entails
Documentation of all relevant information from customers orders
Checking and Validation of others orders
Regularly update and maintain customers records on Mfour system
General administration to include filing, scanning and occasional mail merge
Recording of all customer issues on CRM/Sap system
Prompt actioning of alerts to minimise disruption to customers
Effective communication with other depots and customers regarding concessions
Under take and reasonable tasks or duties assigned by the Customer Experience Manager from time to time related to the effective and efficient performance of the role
The company offers 25 days holiday and the option to buy and sell days
Free on-site parking
The opportunity to progress with a great training and progression scheme
or more information please call Laura Naylor on (phone number removed)
This is a straight permanent position with a well established nationwide distribution company
Hours of Work - 37.5 a week, Monday-Friday, small amount of flexibility between (phone number removed)pm needed
Job role will involve:-
Being the primary contact for specific depot customers, to include phone calls for every order, communicating problems and relationship building
Receiving and processing of all orders for your specific customers including direct deliveries and liaising with any supplier that entails
Documentation of all relevant information from customers orders
Checking and Validation of others orders
Regularly update and maintain customers records on Mfour system
General administration to include filing, scanning and occasional mail merge
Recording of all customer issues on CRM/Sap system
Prompt actioning of alerts to minimise disruption to customers
Effective communication with other depots and customers regarding concessions
Under take and reasonable tasks or duties assigned by the Customer Experience Manager from time to time related to the effective and efficient performance of the role
The company offers 25 days holiday and the option to buy and sell days
Free on-site parking
The opportunity to progress with a great training and progression scheme
or more information please call Laura Naylor on (phone number removed)
Company
Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.
Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert