Shift Supervisor

We are looking for a talented Shift Supervisor who shares our passion for continuous innovation and customer satisfaction at our clients delivery station in Sunderland, SR5 3PL.

Your pay rate as a Shift Supervisor will be £11.00p/h for day and night shifts.

Day to day:

The Shift Supervisor is expected to provide support to stakeholders and react to external customers' requirements. You will be part of the PMP Operations teams delivering and achieving Service Level Agreements. Working to Key Performance Indicators, you will be responsible for managing employees where applicable, supporting the on-site training of new staff, ensuring compliance to Company and legal policies and procedures. Whilst building professional and credible relationships with our clients, employees and internal stakeholders. To assist and support the administrative function where necessary and as required completing daily reports.

Other duties but are not limited to will include:

Effective communication within your area of responsibility such that knowledge of PMP Managed Services - its strategy, values and procedures/systems
Supporting the provision of adequate induction and onboarding for all new starters in line with agreed Company, legal and contract specific standards and policies
Through effective teamwork, ensure that the contract demand for labour is booked and delivered in line with agreed KPI's, taking a proactive approach to minimise any shortfall
Build and develop strong relationships with client key stakeholders on site. This will include attending regularly scheduled meetings if applicable & supporting the operational team on site
Ensure that all activities meet with Company and client policy, procedure and relevant legislationOur ideal candidate as a Shift Supervisor:

Decision-making, motivation and goal-setting
Able to organise, plan & prioritise tasks to ensure full completion within shift duration
Effective commitment to creating respectful and positive relationships with internal and external teams
Ability to work as part of a team and collaborate effectively
Able to complete a variety of reports within a timely manner ensuring data accuracy
Focus on supporting the delivery of exceptional service to meet the needs of the customer
Self-awareness, resilience and motivation to achieve own and Company objectivesWe are an Equal Opportunities employer and recognise the diversity of our workforce is the source of our strength.

Apply Now with your CV to become a Shift Supervisor!

PMP Recruitment Ltd, a trading division which is part of the Challenge-trg Group, is acting as an employment business in relation to this vacancy