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Credit Controller

Employer
Office Angels
Location
Leicester, Leicestershire
Salary
£21500 - £25500/annum free parking
Closing date
27 Oct 2021

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Job Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
We are recruiting for this role during this challenging time however our client is able to adhere to all policies related to Covid 19 to ensure the well-being of all their employees

We are recruiting for an experienced Credit Controller to work in Syston or Leicester City Centre with free parking at Syston so you can choose the best location for you, as the Credit Controller you will be working an 8 hour day being part of an existing team reporting into a Manager working between the hours Monday to Friday 8am - 5pm which on an 8 hours day means flexibility on a start and finish time

As the Credit Controller you will start on £20k which will increase to £21,500 and will include a very achievable bonus of £350 per month

As the Credit Controller we have listed the duties below

Managing outbound campaigns to take ownership for pursuing overdue debt on a portfolio of accounts
Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined guidelines)
Requesting credit limit increases where appropriate
Liaise with other departments to resolve queries and disputes causing payment delays
Weekly account reconciliations to minimise unallocated cash
Working on exceeded credit limit and on manual stops reports
Completing tasks in a timely manner in accordance with set deadlines
Calculating and discussing the benefits of Direct Debits and verbal set up this facility with the associated administration
Dealing with a high volume of inbound and outbound calls which will include Customer Service calls as well as credit control calls during our winter months

To be successful in this role we are looking for the following experience

Credit Control - debt chasing experience is essential to this role
Excellent customer service, time management and telephone skills
Experience of dealing with a high volume of customer accounts and associated call volume
Numerate
Strong negotiator and query resolution ability
Ability to make decisions within designated agreed levels of authority
Proficient in MS Outlook, Word & Excel

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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