Service Manager
- Employer
- Manpower
- Location
- Oldham, Greater Manchester
- Salary
- £35265/annum
- Closing date
- 22 Oct 2021
View more
- Job Sector
- Construction
- Contract Type
- Permanent
- Hours
- Full Time
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Service Manager
Oldham
£35'265 rising to £37'000 after 6 months
About the role
We have an exciting opportunity for a Service Manager to join our Planned Works team in Oldham and surrounding areas on a full-time permanent basis.
Reporting to the Regional Head of Service, you'll be responsible for:
Managing a team to deliver programmed works in customers' homes.
Managing operative productivity and work quality and monitor progress by undertaking quality audits of work and materials (in progress and post).
Ensuring the necessary financial controls are exercised and that adequate resources are in place.
Managing approved subcontractors' performance and compliance with contractual agreements through regular assessment of quality and timescales.
Monitoring that operatives are maintaining appropriate levels of vehicle stock.
Manage and control of materials in line with legislative standards and company guidelines.
Ensure that the company's obligations relating to Health and Safety and other statutory regulations are adhered to through monitoring of safe working practices.
Ensuring timely investigation and response to complaints, and quality and that workflow tasks are completed, and systems updated.
Essential Skills/Experience
Up to date knowledge of building maintenance, Decent Homes standards and safety legislation.
Experience of leading, managing, developing, and motivating operational teams.
Up to date knowledge of housing sector best practice and relevant legislation.
Experience of successfully delivering an excellent customer focused repair service.
Experience of repairs management information systems.
Excellent oral and written communications.
Desirable:
Experience of stock condition software/handheld devices.
Experience of working as part of a management team delivering front line services.
Experience of change management.
Extensive knowledge of building maintenance technical operations.
Essential Qualifications
Relevant Technical qualification - trade NVQ level 3 or equivalent or relevant experience
Oldham
£35'265 rising to £37'000 after 6 months
About the role
We have an exciting opportunity for a Service Manager to join our Planned Works team in Oldham and surrounding areas on a full-time permanent basis.
Reporting to the Regional Head of Service, you'll be responsible for:
Managing a team to deliver programmed works in customers' homes.
Managing operative productivity and work quality and monitor progress by undertaking quality audits of work and materials (in progress and post).
Ensuring the necessary financial controls are exercised and that adequate resources are in place.
Managing approved subcontractors' performance and compliance with contractual agreements through regular assessment of quality and timescales.
Monitoring that operatives are maintaining appropriate levels of vehicle stock.
Manage and control of materials in line with legislative standards and company guidelines.
Ensure that the company's obligations relating to Health and Safety and other statutory regulations are adhered to through monitoring of safe working practices.
Ensuring timely investigation and response to complaints, and quality and that workflow tasks are completed, and systems updated.
Essential Skills/Experience
Up to date knowledge of building maintenance, Decent Homes standards and safety legislation.
Experience of leading, managing, developing, and motivating operational teams.
Up to date knowledge of housing sector best practice and relevant legislation.
Experience of successfully delivering an excellent customer focused repair service.
Experience of repairs management information systems.
Excellent oral and written communications.
Desirable:
Experience of stock condition software/handheld devices.
Experience of working as part of a management team delivering front line services.
Experience of change management.
Extensive knowledge of building maintenance technical operations.
Essential Qualifications
Relevant Technical qualification - trade NVQ level 3 or equivalent or relevant experience
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