Customer Service Advisor
- Employer
- Interaction Recruitment
- Location
- Hayes
- Salary
- £18000 - £22000/annum
- Closing date
- 20 Oct 2021
View more
- Job Sector
- Administration
- Contract Type
- Permanent
- Hours
- Full Time
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Job Details
My Client, a leading Company based in Hayes are recruiting for a Customer Service Advisor for a full time permanent role.
The role will involve shift work - 6am till 2:30pm and 9:30am till 6pm.
Requirements of the role -
Manage the Reception area and be the main point of contact for customers
Responsible for scheduling of works
Confirming and booking of works
Customer Service
Updating systems
Preparing quotes
Liaise between customer and workshop on progress of works
Upselling products
Ensuring accuracy of job documentation received from the workshop
Preparing invoices
Undertake follow up checks
Carry out depot administration
The ideal candidate will possess -
Excellent Customer Service skills
Organised and methodical
Excellent attention to detail
Proactive approach that ensures customer's expectations are met and exceeded
Team player
Microsoft Office experience
Please apply online with an up to date version of your CV or email
The role will involve shift work - 6am till 2:30pm and 9:30am till 6pm.
Requirements of the role -
Manage the Reception area and be the main point of contact for customers
Responsible for scheduling of works
Confirming and booking of works
Customer Service
Updating systems
Preparing quotes
Liaise between customer and workshop on progress of works
Upselling products
Ensuring accuracy of job documentation received from the workshop
Preparing invoices
Undertake follow up checks
Carry out depot administration
The ideal candidate will possess -
Excellent Customer Service skills
Organised and methodical
Excellent attention to detail
Proactive approach that ensures customer's expectations are met and exceeded
Team player
Microsoft Office experience
Please apply online with an up to date version of your CV or email
Company
Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.
Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.
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