Client Services Admiistrator

Job Role: Client Services Administrator

Start Date: Asap (but will wait for the right person)

Location: Birmingham

Duration: Permanent

Pay: £22-£25k depending on experience

Our client, a private legal practise based in the Birmingham area are currently recruiting for a Client Services Administrator to provide support across their business function. The successful candidate ideally come from a legal background, preferably in Family/Matrimonial and provide admin support for new clients who are applying to see if they qualify for Legal Aid, if not updating them on services they could offer them as a private client.

Key Duties and Responsibilities include:

Dealing with incoming calls for clients applying for eligibility for Legal Aid.
Qualifying the clients by assessing their criteria
Up selling Private Client Services
Allocating new clients to Solicitor diaries
Booking and scheduling appointments
Diary Management
Covering reception and meeting and greeting clientsEssential Skills and Experience:

Good Co-ordinational skills
Excellent interpersonal, communication (both written and verbal)
Ability to organise and prioritise workload, work under pressure and deliver against tight deadlines
Proficient in Microsoft Office
Must be empatheticWorking hours: Monday to Friday (9am - 5pm), 37.5 hours per week

If you possess the relevant skills and experience for this role then please apply NOW, or email (url removed)

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