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Service Administrator

Employer
Elite Personnel
Location
Erdington, Birmingham
Salary
19000
Closing date
13 Oct 2021

View more

Job Sector
Administration
Contract Type
Permanent
Hours
Full Time

Job Details

Our market leading client are expanding and seeking to recruit a Service Coordinator for their team.

They are looking for a bright experienced Customer Services professional with an eye to detail with initiative

The duties will include:

  • First point of contact for all warranty/service matters.  Via telephone, e-mail and fax.   Also requests from the sales team relative to warranty/service. 
  • Dealing with distributors, engineers, 3rd party subcontractors and end users when necessary.
  • We only send out engineers to equipment within warranty.  If it is out of warranty, we have to have an official order or alternatively we give the customer recommended service provider details within their area to enable them to deal direct.
  • Also appointing new service providers when others are unavailable/ unable to attend.
  • Data entry of client details onto the CRM system lots of phone and email duties so good command of spoken and written English is required.
  • Use of Word and Excel is essential

In return they are offering £9.23 per hour 37.5 week Monday to Friday

  • Free parking and tea and coffee
  • Nice offices very friendly team
  • 20 days holiday plus bank holidays

If this is for you please apply now 

Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.

Company

Location:

Elite Personnel
14A Boldmere Road
Sutton Coldfield
Warwickshire
B73 5T

Telephone:

0121 354 6684

Company info
Website

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