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Receptionist

Employer
Interaction Recruitment
Location
Birmingham
Salary
£10.83/hour pension and overtime
Closing date
12 Oct 2021

View more

Job Sector
Accountancy
Contract Type
Temporary
Hours
Full Time

Job Details

Receptionist required for a well know prestigious company at The Mailbox in Birmingham

Job description

Statement:

We are committed to leading our sector in sustainability. Our employees have a collective responsibility to work in a sustainable and efficient manner helping to minimise our impact on the environment whilst contributing benefits for our clients, colleagues and the community. Employees have a responsibility not to cause harm to ourselves or to others in our efforts to make safety personal. All employees are expected to work within our Sustainability and Health and Safety policies and procedures.

General Overview:

Situated at the Mailbox in Birmingham, we require the services of a receptionist on a part time basis to assist with the delivery of front line services for a prestigious client.

The successful candidate will be expected to work Monday to Friday 08.00-13.00 / 13.00-18.00 on a rotational week to week basis

The requirements of the role are to provide the highest level of customer service ensuring consistently emotionally engaging experiences within the front of house area for all customers, visitors and occupiers.

Duties & Responsibilities:

· To ensure you make the right impression every time.

· To take ownership of the front of house area offering an outstanding meet and greet service to all visitors, occupiers and clients.

· Assisting all customers and occupiers with their queries in a knowledgeable, professional and charming manner.

· To answer all internal and external telephone calls in a timely, professional warm and friendly manner.

· To offer a personalised service to all customers, being proactive, flexible and adaptive and using names whenever appropriate.

· To take pride in your appearance at all times, ensuring immaculate presentation in line with company policy.

· Signing in all visitors in accordance to security procedures and processes, offering directions and assistance where relevant.

· Be aware of your front of house area and report any maintenance and security issues in a timely manner.

· Adhere to all QSHE related procedures, reporting any relevant risks, near misses, accidents or incidents to the relevant person.

· Consistently deliver on performance, maintaining high levels of front of house standards at all times.

· To announce all visitors as relevant to building procedures.

· Working smartly, adding value in all that you do at every opportunity.

· To carry out administrative duties when required.

· Adhere to our company policies and procedures at all times.

Experience and Attributes:

· Premium customer service experience essential;

· Intermediate knowledge of Microsoft Office;

· Excellent communication skills essential;

· Ability to work independently, remaining focused and motivated;

· Strong interpersonal skills.

Monday to Friday:

· (Apply online only)hrs Week 1 &;

· 1300hrs to 1800hrs week 2

Job Type: Part-time

Salary: £10.83 per hour

Company

Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.

Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.

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