Customer Service Executive
- Employer
- Interaction Recruitment
- Location
- Bedford
- Salary
- £18550 - £20000/annum
- Closing date
- 7 Oct 2021
View more
- Job Sector
- Administration
- Contract Type
- Permanent
- Hours
- Full Time
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Job Details
We are looking for an experienced Customer Service Executiveto join a busy and friendly team in Bedford.
Duties will include
First point of contact for clients
Dealing with client queries
Provide support for the Client Management team
Ensure a reliable flow of work through to the production team
Keeping clients informed of the day to day progress
Ensuring that all issues are highlighted to the relevant Manager/escalation point
Order processing & data capture
Making Stock adjustments and despatching of orders from the stock management system
Helping to build the working relationship with clients
Providing account cover for other members of the team
The ideal candidate will have previous over the phone customer service experience, be enthusiastic, able to work under pressure and keep to tight deadlines.
You must have your own transport due to the location.
Hours are Monday to Friday 8.30am – 5.30pm
Starting salary is £18,550pa rising to £20,000pa after 3 months with 22 days holiday rising to 25 days
Duties will include
First point of contact for clients
Dealing with client queries
Provide support for the Client Management team
Ensure a reliable flow of work through to the production team
Keeping clients informed of the day to day progress
Ensuring that all issues are highlighted to the relevant Manager/escalation point
Order processing & data capture
Making Stock adjustments and despatching of orders from the stock management system
Helping to build the working relationship with clients
Providing account cover for other members of the team
The ideal candidate will have previous over the phone customer service experience, be enthusiastic, able to work under pressure and keep to tight deadlines.
You must have your own transport due to the location.
Hours are Monday to Friday 8.30am – 5.30pm
Starting salary is £18,550pa rising to £20,000pa after 3 months with 22 days holiday rising to 25 days
Company
Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.
Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.
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