Personal Development Advisor

Permanent, full time positions with an employer that cares and in a role where you can change peoples lives.

Make a difference and join the team at Northern Rights.

“We offer a dignified, work focused service where unemployed people are given the support they need to overcome their barriers and achieve. The feedback has been outstanding, it’s incredibly rewarding to see the positive difference we are making to people’s lives.”– Dawn Brown, Director of Northern Rights

Does this statement excite you?

Like Dawn, are you passionate about people and have a desire to change people’s lives for the better?

Would you like to join an amazing team of individuals chosen for their empathy, knowledge, and sheer determination to assist those living in the North East, progress and achieve work?

What we can offer you:

• A starting salary of £23,700 to £25,650 per year
• Permanent employment
• Full time, Monday to Thursday 9 to 5, Friday 9 to 4
• Group Life Insurance scheme on completion of probation
• Company Sick Pay Scheme
• 25 days holiday plus bank holidays
• Family Friendly policies
• Development opportunities.

Currently based in South Tyneside.

As a Personal Development Advisor, you will work with people who are not ‘Job Ready’, supporting them to overcome their barriers, immediate and long term, towards progression to work related activity which we know is therapeutic to health and wellbeing. You will have an approachable and engaging style and be motivated and hungry to help each individual into work.

Experience:

• Experience interacting with customers in a one-to-one environment.
• Experience working with disadvantaged people.
• Experience of working to Team and/or Individual targets.
• Knowledge of the local area and its demographics.

Skills:

• Ability to encourage, persuade and motivate at all levels.
• Empathy and belief in individuals with whom they interact.
• Flexibility to cope with varying demands of the role.
• Ability to problem solve and respond appropriately to a variety of situations.
• Ability to prioritise and manage multiple customer interactions in a structured manner.
• Good interpersonal, communication, listening and presentation skills.
• Excellent organisational skills.
• Working knowledge of IT: Microsoft packages specifically Word Processing and Outlook (e-mails), Zoom / Teams, the Internet, and Client Relationship Management systems.
• A great team player.

Your key duties will be;

• To network with stakeholders and value-added collaborators to benefit participants.
• To promote Northern Rights to stakeholders and value-added collaborators to attract potential participants to the services sharing good news/success stories.
• To communicate appropriately with commissioners and stakeholders and value-added collaborators to join up and not duplicate services.
• To undertake initial and ongoing assessments of pre-employment support needs; formulating appropriate and agreed Paced Progression Plans (Action Plans). To effectively manage, develop and support a caseload of participants to progress towards work related activity.
• To develop and maintain and in-depth knowledge of current benefit systems and entitlements.
• To support referrals into specialist organisations dependent on participant need.
• To ensure participants receive training by identifying the most appropriate training provider; internal or external.
• To progress ‘Job Ready’ participants onto the Employment Service’s designated Employment Support Advisor.
• To work as a team alongside the Initial Contact Advisor, other Personal Development Advisors, Employment Support Advisors, In-Work Support Advisor, internal Skills Team and management and Health and Wellbeing services.
• To conduct Better off in Work calculations to provide participants with a clear understanding of how they could be better off in employment.
• To adhere to Quality Frameworks, Compliance and Customer Service Standards and working to Team and Individual Targets.

Other requirements

• Willingness to travel inside the designated work area and occasionally outside for meetings, training etc. with possible overnight stays if necessary.
• Positive attitude to disability and health related problems.
• DBS Enhanced Clearance.

As a Disability Confident Leader, we operate a Guaranteed Interview Scheme for Disabled People who reach the minimum criteria.

How to apply:

Please apply by submitting your CV and covering email explaining what you would bring to the role.

Closing Date: 23rd August 2021

No Agencies