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Customer Service Advisor

Employer
Interaction Recruitment
Location
Tadcaster
Salary
£8492/annum £1000 annual bonus
Closing date
1 Aug 2021

View more

Job Sector
Administration
Contract Type
Permanent
Hours
Full Time

Job Details

Customer Service Representative

Part-Time

Permanent

TADCASTER, NORTH YORKSHIRE

£8,492.02 p.a

+ an expected £1,000 p.a.(pro-rated for part time hours) discretionary incentive paid quarterly (subject to Company performance against targets).

Pension, Occupational Sick Pay, Health Care, Life Assurance, and monthly diagnostic incentives

Monday                     11.00 – 14.00

Tuesday                      11.00 – 15.00

Wednesday                11.00 – 15.00

Thursday                    11.00 – 15.00

This role will be a mixture of home and office working, a suitable area to work will be required at the home location.  All equipment will be provided.

Benefits include:         Pension, Occupational Sick Pay, Health Care, Life Assurance,

and monthly diagnostic incentives

Role & Responsibilities

You will be responsible for taking inbound technical service calls from people who require immediate assistance with their equipment. 

As their first point of contact, you will be approachable, helpful, and provide a high level of customer service at all times. 

Receiving calls on a regular basis so we need someone one with a professional telephone manner and an all-round individual who can manage any situation they might be put into on a call.

Logging customer calls if they need technical assistance

Training will be provided so you know the product range thoroughly so you can have successful calls with customers and are able to provide consultative advice

What we ask

We are looking for someone with a proven track record in a customer service role and has been used to receiving technical queries over the phone

Experience dealing with B2B customers would be ideal but not essential

Please contact me if you have any questions on (phone number removed)

Kind Regards,

Shannon Clough

Commercial Permanent Consultant - Leeds

Interaction Recruitment plc

24b Lands Lane

Leeds

LS1 6LB

T: (phone number removed) |  Hot 100 Winner - Uk's Number 1 General Recruiter

Please add me to your Linkedin

https://(url removed)/in/shannoncloughinteraction

Company

Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.

Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.

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