Sales Administrator
- Employer
- Pin Point Recruitment
- Location
- TS6, South Bank, Redcar and Cleveland
- Salary
- £9/hour
- Closing date
- 1 Aug 2021
View more
- Job Sector
- Administration
- Contract Type
- Temporary
- Hours
- Full Time
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Sales Administrator / Customer Service Administrator
Middlesbrough
£9 per hour
We are looking for an experienced Administrator with Customer Service experience for a major employer in Middlesbrough. This role is offered on a long term temporary basis, leading to a permanent contract.
ROLE OUTLINE
* Provide administration support to Sales and Customer Service Team.
* Respond to general enquiries and re-direct to the relevant contact within the team.
* Act as the main contact for invoice queries, credit notes and complaint handling and facilitate timely resolution of issues.
* Identify & propose improvement to the customer relationship in all aspects of customer satisfaction in order to add value to the commercial agreement
* Be fully involved in implementing the companies policies and procedures, in particular the Health & Safety policy
REQUIRED SKILLS/ KNOWLEDGE
* Experience within an engineering/manufacturing/distribution setting is preferred
* Effective communication skills (written & verbal)
* Team player
* Numeracy & Analytical skills
* Enquiry handling (by phone and face-to-face)
* IT/Systems knowledge
* Business acumen (Commercial & Operational handling)
* Detail oriented
* Complaint handling & Management
* Ability to manage time effectively
* Flexible & resilient
* Positive manner with ability to build customer intimacy
Please apply with your CV via the apply button
Middlesbrough
£9 per hour
We are looking for an experienced Administrator with Customer Service experience for a major employer in Middlesbrough. This role is offered on a long term temporary basis, leading to a permanent contract.
ROLE OUTLINE
* Provide administration support to Sales and Customer Service Team.
* Respond to general enquiries and re-direct to the relevant contact within the team.
* Act as the main contact for invoice queries, credit notes and complaint handling and facilitate timely resolution of issues.
* Identify & propose improvement to the customer relationship in all aspects of customer satisfaction in order to add value to the commercial agreement
* Be fully involved in implementing the companies policies and procedures, in particular the Health & Safety policy
REQUIRED SKILLS/ KNOWLEDGE
* Experience within an engineering/manufacturing/distribution setting is preferred
* Effective communication skills (written & verbal)
* Team player
* Numeracy & Analytical skills
* Enquiry handling (by phone and face-to-face)
* IT/Systems knowledge
* Business acumen (Commercial & Operational handling)
* Detail oriented
* Complaint handling & Management
* Ability to manage time effectively
* Flexible & resilient
* Positive manner with ability to build customer intimacy
Please apply with your CV via the apply button
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