Reception

The successful candidate must be an excellent team player, with a high calibre of professionalism and communication as well as great organisational skills as they will have responsibility for a range of administrative duties.

General Responsibilities & Duties:

To answer all incoming calls in a timely, professional and confident manner.
To assist in finding the right information and directing customers in a professional manner.
To take clear messages and deliver them in an efficient way if the member of staff is not available.
To maintain an ongoing rapport with all clients and visitors.
To support other team members with ad hoc duties, organising refreshments etc.
To set up all meeting rooms with refreshments prior to meetings and clearing room thereafter.
To carry out ad hoc administrative duties as required.
To assist customer service department with stockist enquiries and log complaints.
To organise travel for some members of staff.
To raise PO's and Receipt PO's.
To assist with Time Management System.
To maintain a high standard of personal appearance.
Reception and meeting rooms to be kept to a high standard.
Franking of all outgoing mail.
Distributing morning mail.Experience, Skills, Attributes Required:

At least one years previous reception experience
To be the first line of communication - meeting and greeting customers and visitors in a professional and friendly manner at all times
To deal with customer requirements in an efficient and courteous manner, ensuring customer requirements are fully understood and communicated in an effective manner to other members of staff to achieve a high standard of customer satisfaction.
To ensure highest standards of personal appearance, housekeeping and availability of facilities in the reception area.
Effective communicator - verbal and in writing

Additional:

Based full time in the office in central Edinburgh - Monday - Friday 830am - 5pmOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website