Planning and Building Graduate - Full training provided

My client, an urban developer and property company, who provide planning and other statutory work. They are looking to recruit a graduate into their their planning division offering full training.

Their Planning & Building Control Team has undergone significant transformational change, with the intention of delivering a commercially astute, pragmatic and professional planning super service.

JOB DESCRIPTION

Job Title: Planning and Building Control Support Officer - Full Training Provided

Indicative Salary: £24,000 - £26,000 + benefits and 30 days annual leave entitlement

Responsible to: Deputy Chief Planning Director

Hours: 35 hours per week (currenlty working from home, but this may change)

Key contacts:

Deputy Chief Planning Director
Development Management, Building Control and Policy TeamOverall Purpose of Job:

To support consistently high quality, cost effective and customer focused Planning and Building Control support services. The role will also ensure that the Planning and Building Control administrative functions are carried out to a high level of accuracy and to required standards

Key Tasks and Accountabilities following training

To contribute towards the implementation of a working culture that is result-orientated, customer-focused and an ethos of 'right first time' service delivery.
To provide a proactive, knowledgeable Planning and Building Control business support service to external and internal customers and stakeholders, meeting evolving delivery priorities, issues and challenges to agreed standards defined in the service offer.
Undertake a full range of operational business and administrative tasks in order to support the work of the Planning and Building Control service. Activities include:
Accurate receipting, recording, and validating Planning and Building Control applications
Planning and Building Control record management and maintenance
Administration of Planning Appeals
Administration of the Planning and Building Control services email inbox.
Overseeing receipt of payments and refunds to/from customers

PERSON SPECIFICATION

Essential experience

Educated to degree level
IT literate with experience of using Word, PowerPoint and other software packages to record and manage data.
A proven record or experience of communicating in person, by telephone and in writing in a calm, courteous and confident professional manner.

Essential skills

Scrupulous attention to detail, particularly with regard to technical aspects of operational processes and practices, accuracy of records and reports, efficiency and accuracy around schedule and diary management
At ease in the presence of company directors, senior client representatives and able to
Able to work under pressure, organise and prioritise own work and that of others, ensuring agreed programmes and project requirements are met and customer demands accommodated
Strong influencing and persuasion skills
Strong analytical skills
Strong reporting writing and communications skills, abilities to flex communication style and approach to meet the needs of a diverse range of stakeholder groups
Ability to prioritise under pressureAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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