Diagnostics Administrator

We currently have an exciting opportunity for a full time Diagnostics Administrator to join our successful team in a busy office.  This role will be on a temporary 6-month basis initially, with possibility of permanent, with a salary of £18,000 per annum + OTE. 

At Future Health Biobank we have a large diagnostic laboratory in the UK.

We currently have a vacancy for a temporary Diagnostics Administrator, reporting to the UK Sales & Marketing Manager, to join our team based on the Nottingham Science & Technology Park.  Full time hours of work will be 37.5hrs per week with some evening/weekend hours required.  This position comprises of implementation and management of key accounts.

Key Responsibilities:​

• Answering client enquiries, ordering and monitoring of stock
• Cold calling to recruit potential new business
• Account management of existing and new accounts
• Problem resolution and dealing with challenging clients
• Completion of client data entry and ensuring data is up to date and accurate
• Distribution of sensitive data electronically in adherence to GDPR regulations
• Recurrently update your knowledge of all company policies and adhere to the Quality Management System in line with ISO9001.

Key Skills:

• Excellent organisational skills;
• Confident phone manner;
• Ability to hit targets and motivation to exceed expectations
• Time keeping and accuracy are essential in this fast-paced role
• Exceptional written and verbal communication skills are paramount to this position.
• As this is such a varied role, the ability to plan ahead and prioritise an ever-changing workload is essential to success.
• You will need to be a confident and competent user of Microsoft Office.
• We pride ourselves on the levels of customer service that both our end users and our partners receive. Therefore, the successful applicant will be empathetic and solutions focused.

Terms & Benefits:

• 37.5 hours per week, with some evening/weekend work;
• Salary of £18,000 per annum + OTE;
• 23 days holiday pro rata (excluding bank holidays)
• Contributory Company Pension Scheme;

TO APPLY PLEASE PROVIDE AN UP-TO-DATE CV ALONG WITH A COVERING LETTER DETAILING CURRENT REMUNERATION AND AVAILABILITY TO START

WE WILL NOT CONSIDER CV'S VIA RECRUITMENT AGENCIES