Service Administrator

Service Administrator
£22,000-£24,000
Romford, Essex
Monday-Friday, 8:30am-5:30pm

*MUST drive due to location

My client, a well-established property management business based near Romford are seeking an experienced Service Administrator to join their team on a permanent basis.

Duties:

Responding to client call out requests within SLA's
Organising the engineer's diary, daily and weekly
Processing the engineers service sheets
Following up with clients for outstanding quotes and logging when completed
Checking against purchase order and marking up parcels with job numbers and site, updating the system and relevant paperwork
Scanning documentation and uploading on the system
Preparing information on jobs completed daily and obtaining purchase order numbers as necessary
Updating sub-contractor contract forms
Contract renewals
Processing quotes for clients
Producing correspondence and certificates for clients
Raising purchase orders for materials required for approved quotes
Set up files and manuals for new clients
Processing weekly reports from the system based on engineers completed jobs, preparing up to invoicing stage
Obtaining order numbers from clients and preparing paperwork, passing on to finance ready for invoicing

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