Inbound Banking Advisor
- Employer
- Interaction Recruitment
- Location
- Milton Keynes
- Salary
- £20467/annum
- Closing date
- 1 Aug 2021
View more
- Job Sector
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
You need to sign in or create an account to save a job.
Job Details
Customer Service Agent
**INBOUND – NO SALES**
Monday to Sunday. You must be flexible between 8am-8pm
40 hours per week / 5 x 8-hour shifts
£20,467 per year / £9 per hour
Responsibilities of the Customer Service Agent:
- Providing assistance with balance requests, password set up and all general customer requests for information concerning the product
- Dealing with all complaints in accordance with the internal complaints procedure
- Logging any resolved complaints or escalating and unresolved complaints
- Escalating any potential problems and feedback from customers to the management team
- Resolution of non-technical queries
Skills Required of the Customer Service Agent:
- Previous experience of working in a customer service role
- Excellent communication skills
- Be competent using a PC/keyboard
- Be enthusiastic and flexible with the ability to work as part of a team
What our client can offer the Customer Service Agent:
- A fantastic benefits package!
- A competitive salary
- ongoing training and a fast paced
- 29 days holiday, including bank holidays (With the option to buy/sell an additional 5 days)
- Peoples Pension scheme
- Childcare voucher scheme
- On-site canteen
- Eye Care Vouchers
- Medi Cash Plan (On completion of 6 month service)
If you are passionate about putting customers first, are motivational, inspirational, and results driven with a passion to succeed then click
APPLY NOW!!!
INDTMS
**INBOUND – NO SALES**
Monday to Sunday. You must be flexible between 8am-8pm
40 hours per week / 5 x 8-hour shifts
£20,467 per year / £9 per hour
Responsibilities of the Customer Service Agent:
- Providing assistance with balance requests, password set up and all general customer requests for information concerning the product
- Dealing with all complaints in accordance with the internal complaints procedure
- Logging any resolved complaints or escalating and unresolved complaints
- Escalating any potential problems and feedback from customers to the management team
- Resolution of non-technical queries
Skills Required of the Customer Service Agent:
- Previous experience of working in a customer service role
- Excellent communication skills
- Be competent using a PC/keyboard
- Be enthusiastic and flexible with the ability to work as part of a team
What our client can offer the Customer Service Agent:
- A fantastic benefits package!
- A competitive salary
- ongoing training and a fast paced
- 29 days holiday, including bank holidays (With the option to buy/sell an additional 5 days)
- Peoples Pension scheme
- Childcare voucher scheme
- On-site canteen
- Eye Care Vouchers
- Medi Cash Plan (On completion of 6 month service)
If you are passionate about putting customers first, are motivational, inspirational, and results driven with a passion to succeed then click
APPLY NOW!!!
INDTMS
Company
Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.
Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert