Administrator
- Employer
- Interaction Recruitment
- Location
- Tadcaster
- Salary
- £20000 - £22000/annum up to 3k annual bonus
- Closing date
- 16 Jul 2021
View more
- Job Sector
- Administration
- Contract Type
- Permanent
- Hours
- Full Time
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Job Details
Customer Service Centre Administrator
Full Time
Permanent
Tadcaster, North Yorkshire
£20,316.27
Up to £3k annual bonus
Pension, Occupational Sick Pay, Health Care, Life Assurance
Hours of work: 9am to 5pm, Monday to Friday
A vacancy has arisen within the operations administration team based within the Customer Service Centre.
A small but flexible department which has a wide variety of responsibility encompassing the following:
Diary management of the directors and internal members off staff.
Dealing with technician holidays, sickness, meetings.
Administration support work for the Maintenance Planning Team.
Organising national & international travel arrangements for staff.
Accurate order entry, switch selling of out of stock and expediting of orders
Work effectively under instruction of the relevant Team Leader with a concentration on order entry quality and all aspects of sales processing, and order management
Back order management
Order allocation management
Daily haulier checks
Courtesy calls and spot checking customer satisfaction
Updating and on-going maintenance of CRM with customer contact details for e-shots and mailing campaigns
Supporting sales projects, including assistance in mail shot activity
Perform daily administrative tasks for the team(s) as communicated by the Team Leader
Develop customer relationships and provide excellent customer service while fulfilling the overall needs of customers, sales team, and the company
Attend training and develop relevant knowledge, techniques and skills and work within company procedures and policies at all times
Any other reasonable ad hoc tasks as required from time to time by Management
Accountabilities and Performance measures
Achieves daily order entry volumes
Timely and accurate order entry
Continually improving accuracy of administrative work
Provision of a timely and efficient customer service support
Please contact me if you have any questions on (phone number removed)
Kind Regards,
Shannon Clough
Commercial Permanent Consultant - Leeds
Interaction Recruitment plc
24b Lands Lane
Leeds
LS1 6LB
T: (phone number removed) | Hot 100 Winner - Uk's Number 1 General Recruiter
Please add me to your Linkedin
https://(url removed)/in/shannoncloughinteraction
Full Time
Permanent
Tadcaster, North Yorkshire
£20,316.27
Up to £3k annual bonus
Pension, Occupational Sick Pay, Health Care, Life Assurance
Hours of work: 9am to 5pm, Monday to Friday
A vacancy has arisen within the operations administration team based within the Customer Service Centre.
A small but flexible department which has a wide variety of responsibility encompassing the following:
Diary management of the directors and internal members off staff.
Dealing with technician holidays, sickness, meetings.
Administration support work for the Maintenance Planning Team.
Organising national & international travel arrangements for staff.
Accurate order entry, switch selling of out of stock and expediting of orders
Work effectively under instruction of the relevant Team Leader with a concentration on order entry quality and all aspects of sales processing, and order management
Back order management
Order allocation management
Daily haulier checks
Courtesy calls and spot checking customer satisfaction
Updating and on-going maintenance of CRM with customer contact details for e-shots and mailing campaigns
Supporting sales projects, including assistance in mail shot activity
Perform daily administrative tasks for the team(s) as communicated by the Team Leader
Develop customer relationships and provide excellent customer service while fulfilling the overall needs of customers, sales team, and the company
Attend training and develop relevant knowledge, techniques and skills and work within company procedures and policies at all times
Any other reasonable ad hoc tasks as required from time to time by Management
Accountabilities and Performance measures
Achieves daily order entry volumes
Timely and accurate order entry
Continually improving accuracy of administrative work
Provision of a timely and efficient customer service support
Please contact me if you have any questions on (phone number removed)
Kind Regards,
Shannon Clough
Commercial Permanent Consultant - Leeds
Interaction Recruitment plc
24b Lands Lane
Leeds
LS1 6LB
T: (phone number removed) | Hot 100 Winner - Uk's Number 1 General Recruiter
Please add me to your Linkedin
https://(url removed)/in/shannoncloughinteraction
Company
Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.
Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.
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