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Account Manager £28,000 - £30,000

Employer
Office Angels
Location
Bracknell, Berkshire
Salary
£28000 - £30000/annum Hybrid Working
Closing date
16 Jul 2021

View more

Job Sector
Customer Service
Contract Type
Permanent
Hours
Full Time
Account Manager

Permanent

£28,000 - £30,000 per annum + Benefits

Bracknell

Office/Home Hybrid

Office Angels are partnering with a leading organisation within the Financial Services industry. We are looking for the very best talent to join their Operations Department and grow their Customer Service team.

Ideally you will have worked within a similar role for a corporate organisation but also have the charisma, tenacity and pure ambition to grow the team and develop the business. Our client pride themselves on offering a first class experience to their customers so if you have the ability to be successful within this role then please get in touch.

What will you be doing in your new role?

· Resolving complex customer queries from issue to resolution

· Deliver excellent customer service within a small and vibrant team

· Manage a variety of incoming calls from customers

· Manage a busy inbox, whilst responding to queries from various sources

· Problem solve within a professional and polite manner

· Support and advise customers with issues/problems

· Gather information from other departments to resolve queries where necessary

· Maintaining core systems in a clear and timely manner

Are you the right person for the job?

· We are looking for someone who is customer savvy, professional and dynamic

· Strong communication skills in relation to inbound calls/call handling

· Passionate about customer services

· Demonstrate a strong work ethic

· Charismatic and down to earth nature

· Confident in your own ability to be successful in this role

· Highly organised and methodical

Permanent Opportunity
Monday - Friday 9am-5.30pm
Free Parking Onsite
Close to public transport routes
Remote role until Covid restrictions lift, hybrid approach from June onwards

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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