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Despatch Administrator

Employer
Interaction Recruitment
Location
Gateshead
Salary
£18000/annum
Closing date
16 Jul 2021

View more

Job Sector
Manufacturing
Contract Type
Permanent
Hours
Full Time

Job Details

Job Title: Despatch Administrator

Reports to: Despatch Manager

Hours : - 8am to 4pm – Monday to Friday

Pay : £18000 a year - £9.23 a hour

Temp to perm

Job Overview:

This position will be responsible for supporting the Despatch Manager in the daily processing and timely despatch of all orders throughout the business, ensuring customer orders are imported into our business system & processed accordingly, communicating with couriers & hauliers to organise the daily transport for despatches and the processing of sales order posting to prepare the despatched orders for invoicing. Liaising with other internal departments to share daily despatch updates, communicate order delay issues with the customer service & account management team and relay stock picking issues through the inventory & operations team.

Essential Duties and Responsibilities:

Assisting in the importing of customer order data from customer portals into our own business system, Business Central.

The updating of customer order portals with the relevant despatch status & tracking information.

Daily batch creation of both courier & bulk haulier orders to ensure despatch in time for their required delivery dates.

Communicating with the daily couriers & hauliers to ensure the collection of processed orders.

System processing to confirm despatch and consume the stock for all orders despatched, in turn prepping the orders for invoicing.

Helping to collate any information highlighting system stock issues when consuming stock for despatched orders.

Helping to collate daily despatch information to highlight failed/successful order figures & percentages, delayed order reasoning and other general daily updates to be relayed back through the Operations & Commercial teams.

Requirements:

Previous experience as an administrator in FMCG organisation.

Ideally some working knowledge of sales despatch processes.

Ability to efficiently manage your own workload to ensure timely completion.

Ability to problem solve & make decisions in a fast-moving despatch environment.

Experience of using ERP systems and Microsoft Office products in particular Excel.

Strong attention to detail & organisational skills.

Strong communication and interpersonal skills.

This list is non-exhaustive and the role may develop or change over time as per the business needs

Company

Our consultants and leadership are always accessible and approachable. Whenever you need to reach out, we're here for you. Count on us to be readily available and eager to assist. We are adaptable and tailor our services to meet your requirements. As an independent private business, rest assured that we are committed to making any necessary changes promptly.

Our specialists possess first-hand experience in their respective fields, enabling them to have a deep understanding of the market. They ensure that our clients' objectives, brand, and values are always honoured.

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