Temporary Customer Service Co-ordinator

The role - Temporary Customer Service Co-ordinator

Office Angels are currently recruiting for an experienced Customer Service Co-ordinator to start immediately for the next 2 months to support our client. This role is a home working role where equipment will be provided.

If this role sounds right for you, please read on to find out more about this exciting opportunity.

Hours: 20 hours per week, can be flexible on what days and times worked

Start date: ASAP for the next 2 months

Hourly rate: £9.30-£9.50ph paid on a weekly basis through Office Angels

Job duties:

Contact care homes to seek updates on clients.
Contact referrers to seek updates on clients.
Maintain accurate records, including client management system data input and use of MS Excel.
Escalate relevant information to advocates or managers.
Respond to relevant queries from referrers, service users and members of the public.
Be an active participant in the team and seek to work with all colleagues to deliver our strategy, maintain quality and embed the values of the organisation Requirements:

Be comfortable communicating with a range of professionals via email and on the phone
Use own initiative and awareness to seek further information when necessary
Be able to enquire and question effectively
Work well with managers, seeking support when needed and able to identify, escalate and discuss issues when necessary
Have experience and knowledge of statutory advocacy work or come from a social care and health background
Ability to develop own knowledge quickly
Have good attention to detail, ensuring high quality of data and record keeping
Be able to solve problems quickly
Be highly organised with an ability to handle a busy workload and prioritise effectively
Be comfortable communicating with people with learning disabilities and mental health issues (experience of this is desirable but not essential)
Have excellent IT skills
Work well in a team, supporting others and asking for help where needed
Be friendly, approachable and non-judgementWhy be an Office Angels Temp?

Competitive salary
To be part of 'A great Place to work 'voted 6thin the UK Best Workplaces 2019
Up to 28 days holiday accrued annually
Agency dedicated to Office roles
Recommend a friend incentive
Weekly pay
Temp of the month awardsAbout Office Angels

Office Angels is the market - leading provider of temporary and permanent office professional roles across the UK - from PA's and secretaries to finance and HR.

We develop supportive relationships with our many valued clients, understanding their unique business requirements and pinpointing the ideal fit for their company.

For more information and to apply, please click the 'apply' button

If you want to add value to your world of work, why not follow our recruitment channels on Twitter, LinkedIn and Glassdoor.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website