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Customer Support and Sales Advisor

Employer
Page Personnel
Location
Chester, Cheshire
Salary
£17000 - £17500/annum
Closing date
13 Jul 2021

View more

Job Sector
Customer Service
Contract Type
Temporary
Hours
Full Time
Page Personnel are working hand in hand with this reputable business to recruit for a Customer Support and Sales Advisor to join their busy customer focused function in the heart of Chester.

This role will initially be a 9 month fixed term contract, however for the right person this could go permanent.

Client Details

My client pride themselves on delivering excellent customer service and have very high standards. They are recognised as being a fantastic, supportive company to work for - based in modern offices in the heart of Chester.

This role operates from 7.45am to 5pm, Monday to Friday. You will need to be flexible to work a rota of three shifts between the hours of 7.45am and 5pm.
Description

This Customer Support and Sales Advisor role will include but not be limited to the following duties:

* Deal with your own portfolio of clients, answering queries and maintain a diary of 150 clients per week. Ensuring weekly orders are made and processed.

* To educate clients on product range and any offers that may be of interest. Ensure your client has the best product available.

* The role includes handling incoming calls from clients, members of the sales field teams, the distribution company and other industry related businesses.

* Processing daily distribution reports

* Process orders, report faulty stock, allocating orders and dealing with returns

* Flexibility to cover other department tasks or assist as required

Profile

The successful Candidate must have the following:

Proven track record in similar role
Ability to communicate at all levels
Positive attitude
Organised and self motivated
Excellent communicator and telephone manner
Willing to go the extra mile for customers and team members
Proficient in Microsoft excel and all Microsoft applications
Ability to build and maintain relationships professionallyJob Offer

This Customer Support and Sales Advisor role will offer you:

Competitive salary

25 days holiday plus 8 Bank holidays

Pension contributions

Annual company bonus scheme

Health care benefits

Death in service benefit

Potential development opportunities

Immediately available or available at short notice
This role operates from 7.45am to 5pm, Monday to Friday. You will need to be flexible to work a rota of three shifts between the hours of 7.45am and 5pm ("early, standard, late").
This role will initially be a 6 month fixed term contract, however for the right person this could go permanent

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