Finnish Speaking Customer Advisors (Home or Office based)

Our client, a well-established and successful organization is currently looking to recruit a Finnish speaking Customer Service Advisor to join its successful team. This role can either be Home Based or Office based (modern premises in Gateshead, easily accessible by public transport and by car).The successful candidate should possess a professional work ethic, be passionate and want to offer their customers the highest level of customer services. They are a fast growing organisation and the atmosphere is lively, energetic and multi-cultural.To be considered for the role you must be fully fluent in both Finnish and English (written and spoken).Duties:
Handling inbound calls from customers and distributors from both English and Finnish clients
Addressing customers' enquiries via the telephone, internet and email in English and Finnish
Providing quality advice and information to customers
Resolving queries and keeping customers updates on the status of their enquiry
Maintaining records and databases
Translations English-Finnish and proofreading of promotional websitesRequirements:

Excellent verbal and written communication skills - Fully fluent Finnish and English
IT literate with a sound knowledge of databases
To be proactive and work on your own initiative
Be a good team player and committed to your workThis is a permanent role. Hours of work will be Monday to Friday 7am - 3pm (35 hours per week), Monday to Friday. Starting salary would be £17,374.50 per annum