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Customer Service Advisor

Employer
Adecco
Location
Liverpool, Merseyside
Salary
£22500/annum
Closing date
9 Jul 2021

View more

Job Sector
Customer Service
Contract Type
Permanent
Hours
Full Time

Job Details

Customer Support Specialist
Liverpool
Permanent
£22,500 per annum
40 hours per week between 8am-8pm (will cover some weekends)

Start Date 12/7 or the 19/7

Have the opportunity to work at one of the UK's most exciting start-ups!

Cazoo was founded in 2018 to transform the way people buy used cars, disrupting the car industry with a new service that is simple, transparent and doesn't end when you buy the car.

At Cazoo, you will be helping to delight customers every single day in a job that's full of energy and purpose. The vision is to deliver the UK's best car buying experience by putting the customer first and making it no different from buying any other product online today.

Job Duties:

Answering incoming calls ensuring excellent customer service throughout
Answering customer queries relating to the browsing of their car to the delivery / after purchase
Updating and maintaining customers details on the company database
Being professional, helpful and supportive, ensuring we are exceeding customers' expectations at every opportunity
Building a rapport and assisting all customers to resolve any complaints/issuesWhat you'll need:

Experience within a customer service or call centre environment
Outstanding communication skills with an eye for detail
Able to work under pressure in a fast moving, ever-changing environment
A focus on quality, taking pride in your work and willing to go the extra mile
Great communication and problem-solving skills
Good understanding of IT and CRM systemsPlease apply today, and we will get in touch!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Company

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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