Workforce Co-ordinator
- Employer
- Manpower
- Location
- Exeter, Devon
- Salary
- £10.50 - £11.50/hour paid holidays, weekly pay, pension
- Closing date
- 7 Jul 2021
View more
- Job Sector
- Administration
- Contract Type
- Temporary
- Hours
- Full Time
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Manpower are recruiting for a Workforce Co-Ordinator to work for our valued client.
You will work within a highly skilled and dynamic team who are responsible for the clinical and non-clinical rotas within the group. The role has a large focus on customer relations management and the post holder will need to be personable and capable of building and maintaining strong working relationships, liaising with staff of all levels and in various professions.
You will be resourceful and resilient in nature, working to tight deadlines whilst using your problem solving skills enabling the client to deliver a high quality service.
Previous experience in a scheduling/rota team environment and/or experience in outbound calling is desirable but not essential.
Main duties:
To provide support to staff and clinicians, ensuring a consistent approach to all processes and protocols in place.
To liaise with staff and clinicians to fill vacant shifts.
Ensure that all systems are maintained to enable appropriate information reaches the Finance Team for payroll purposes.
Proactively manage team e-mails.
Any other reasonable duties as requested by a manager.Essential requirements:
A good standard of literacy and numeracy - educated to a minimum of GCSE standard
Experience of working in a customer-facing environment
Excellent interpersonal and communication skills
Well-developed listening skills
Ability to work under pressure to achieve deadlines
Excellent attention to detail
Ability to work autonomously without supervision
Ability to prioritise work to achieve deadlines
Ability to maintain a positive attitude to work demands
Flexible and adaptable team player in order to support the team in ensuring rota team cover is maintained
Ability to multi-task
Resilient attitude
Demonstrate willingness to learn new skills
Adaptable to changeThis is a temporary role for 3 months, the working hours are Monday to Friday, 9 am - 5 pm. The hourly rate for this role is £10.50.
Please apply with an up to date CV by Thursday 15 April 2021
You will work within a highly skilled and dynamic team who are responsible for the clinical and non-clinical rotas within the group. The role has a large focus on customer relations management and the post holder will need to be personable and capable of building and maintaining strong working relationships, liaising with staff of all levels and in various professions.
You will be resourceful and resilient in nature, working to tight deadlines whilst using your problem solving skills enabling the client to deliver a high quality service.
Previous experience in a scheduling/rota team environment and/or experience in outbound calling is desirable but not essential.
Main duties:
To provide support to staff and clinicians, ensuring a consistent approach to all processes and protocols in place.
To liaise with staff and clinicians to fill vacant shifts.
Ensure that all systems are maintained to enable appropriate information reaches the Finance Team for payroll purposes.
Proactively manage team e-mails.
Any other reasonable duties as requested by a manager.Essential requirements:
A good standard of literacy and numeracy - educated to a minimum of GCSE standard
Experience of working in a customer-facing environment
Excellent interpersonal and communication skills
Well-developed listening skills
Ability to work under pressure to achieve deadlines
Excellent attention to detail
Ability to work autonomously without supervision
Ability to prioritise work to achieve deadlines
Ability to maintain a positive attitude to work demands
Flexible and adaptable team player in order to support the team in ensuring rota team cover is maintained
Ability to multi-task
Resilient attitude
Demonstrate willingness to learn new skills
Adaptable to changeThis is a temporary role for 3 months, the working hours are Monday to Friday, 9 am - 5 pm. The hourly rate for this role is £10.50.
Please apply with an up to date CV by Thursday 15 April 2021
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