Credit Controller FTC 12 Months

Credit Controller 12 month contract

The role will include

To monitor all customer's payment performance and highlight all relevant trends monthly
Proactively manage customers to ensure agreed payment terms are being met
To provide regular updates on debt activity reporting on all accounts with analysis and commentary on a daily / weekly and monthly basis as required to the Collections Manager with focus on debt
Make recommendations to improve processes to enhance Working Capita
To support and take part in individual projects within the Collections department and as requested from Collections Manager / the Financial Operations Manager.
To assist in preparation of collection reporting documentation
Demonstrate company behaviours by taking ownership of customer queries and actively take part in resolution by engaging with all functions to ensure optimum customer service is maintained
To recommend and support development in SAP and Bi reporting to the Collections department to improve debt awareness, and productivity.
To prepare and recommend accounts for escalation in a timely manner
Maintain minimum Call Service Standard
Use of excel - Vlook-ups, Pivots and other complex reports
Ability to think outside the box and take initiative with the confidence and to challenge processes as required within remit
Customer Driven with the ability to collaborate with individuals at all levels of the business.Please apply if you are interested!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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