Bilingual Spanish Customer Service £24,000 per annum

Bilingual Spanish Customer Service Administrator

Currently Remote Working TBC

Wokingham HQ

£24,000 per annum + benefits

Permanent Vacancy

Overview

I am working with a leading global organisation who are a dedicated manufacturer within the Medical and Pharmaceutical industry. You will be customer focussed with excellent communication skills to be suitable for the role.

We are looking for a hardworking, dedicated and efficient Bilingual Customer Service Representative who has ideally experience within a fast paced office environment.

You will be required to liaise with the companies customers in Spain therefore will need to be Native/Fluent Spanish (written & verbal)

Key Responsibilities

Responsible for the liaison between customer and the organisation
Provide superior support and service to external and internal customers
Accurate processing of sales orders including preparing international export documentation
Respond to product and service enquiries
Complete and gather information as required from customers
Resolving issues by following company procedures
Work with other departments such as sales, marketing and shipping

Candidate Requirements

Native/Fluent Spanish & English (written and verbal)
Experience within a similar role
Intermediate Microsoft Office Skills - Word, Excel and Outlook
Experience using Oder Processing Software (desirable)
Excellent communication skills
Strong problem solving skills
Articulate telephone manner
Detail orientated
Ability to manage problems and complaints in a professional manner

Please contact Paige Harding to discuss this vacancy further - (phone number removed) or email your CV directly to (url removed)

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